Medical Receptionist

Mira Construction; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Mira Construction in Dubai (Al Barsha 2) is seeking a professional Medical Receptionist to be the first point of contact, delivering an exceptional patient experience and maintaining a luxurious standard.

You will welcome patients, manage scheduling, answer calls, register new patients, coordinate with clinicians, process payments, and keep reception tidy. Fluency in English and a polished presentation are essential for serving a premium clientele.

Qualifications

• > Previous experience as a Medical Receptionist, Front Desk Executive, or Receptionist in an aesthetic clinic or salon, dermatology clinic, cosmetic clinic, dental clinic, or healthcare facility is preferred.
• > Excellent verbal and written English communication skills (additional languages are an advantage).
• > Strong customer service and interpersonal skills.

Responsibilities

• > Welcome and assist patients in a warm courteous and professional manner.
• > Manage appointment scheduling confirmations and follow-ups.
• > Answer phone calls WhatsApp messages and patient inquiries promptly.
• > Register new patients and maintain accurate medical records.
• > Coordinate with doctors therapists and clinic staff to ensure smooth daily operations.

Skills

Customer service

Communication

English proficiency

Interpersonal skills

Multitasking

Scheduling software

Microsoft Office

Tools

Scheduling software

Microsoft Office

Job description

We are seeking a highly professional and client-focused Medical Receptionist to join our premium aesthetic clinic in Al Barsha 2 Dubai As the first point of contact for our clients you will play a key role in delivering an exceptional patient experience We are looking for someone with excellent interpersonal skills a polished and well-groomed professional appearance outstanding communication abilities and a genuine passion for customer service

Key Responsibilities

• Welcome and assist patients in a warm courteous and professional manner
• Manage appointment scheduling confirmations and follow-ups
• Answer phone calls WhatsApp messages and patient inquiries promptly
• Register new patients and maintain accurate medical records
• Coordinate with doctors therapists and clinic staff to ensure smooth daily operations
• Process payments and issue invoices
• Handle patient concerns professionally and
• Maintain the cleanliness and organization of the reception area
• Assist with administrative duties and clinic documentation
• Deliver a premium customer experience that reflects the clinic s high standards

• Previous experience as a Medical Receptionist, Front Desk Executive, or Receptionist in an aesthetic clinic or salon, dermatology clinic, cosmetic clinic, dental clinic, or healthcare facility is preferred.
• Excellent verbal and written English communication skills (additional languages are an advantage).
• Strong customer service and interpersonal skills.
• Professional, polished, and well-groomed presentation suitable for a luxury client-facing environment.
• Confident, approachable, and able to build rapport with patients.
• Strong organizational and multitasking abilities.
• Comfortable using appointment scheduling systems and Microsoft Office.
• Ability to work in a fast-paced environment while maintaining attention to detail.