Operations & User Experience Analyst

talabat; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

talabat is seeking a professional focused on operations and user experience to collaborate with cross-functional teams to identify and implement operational improvements. You will analyze user feedback and data to inform product and process enhancements.

You will develop and maintain operational documentation and guidelines, support the rollout of new features, and monitor KPIs to report on operational efficiency.

Qualifications

• Bachelor's degree in a relevant field.
• Proven experience in operations or user experience roles.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in relevant software and tools.

Responsibilities

• Collaborate with cross-functional teams to identify and implement operational improvements.
• Analyze user feedback and data to inform product and process enhancements.
• Develop and maintain operational documentation and guidelines.
• Support the rollout of new features and initiatives.
• Monitor key performance indicators and report on operational efficiency.

Skills

Analytical skills

Problem-solving

Communication skills

Interpersonal abilities

Software proficiency

Education

Bachelor's degree

Tools

Software proficiency

Job description

talabat is seeking a professional focused on operations and user experience to collaborate with cross-functional teams to identify and implement operational improvements. You will analyze user feedback and data to inform product and process enhancements.

You will develop and maintain operational documentation and guidelines, support the rollout of new features, and monitor KPIs to report on operational efficiency.