Operations Transformation Analyst: Process Automation

Whiteshield; Dubai; On-site; AED 188,996 - 251,995; Full time

Benefits offered by this job

Opportunity for contract extension

Exposure to senior stakeholders

Collaborative consulting environment

Job summary

Whiteshield is looking for an analytical Operations Analyst in Dubai to support a business-wide operational transformation programme. You will document and standardise workflows, administer tools, and maintain data accuracy across systems.

The ideal candidate is naturally curious, has strong analytical skills, and enjoys understanding operational processes. This is a unique opportunity to contribute to impactful transformations while collaborating closely with the operations team.

Qualifications

• Strong analytical mindset with exceptional attention to detail.
• Ability to simplify complex operational processes into structured documentation.
• Experience in engaging with stakeholders across all levels.

Responsibilities

• Lead the documentation of end-to-end business processes.
• Identify inefficiencies and design future-state workflows.
• Maintain operational data accuracy across various systems.
• Contribute to the rollout of new operational platforms.

Skills

Analytical mindset

Attention to detail

Stakeholder engagement

Process mapping

Education

Relevant degree or equivalent experience

Tools

Slack

Notion

Excel

HubSpot

Scoro

Job description

Whiteshield is looking for an analytical Operations Analyst in Dubai to support a business-wide operational transformation programme. You will document and standardise workflows, administer tools, and maintain data accuracy across systems.

The ideal candidate is naturally curious, has strong analytical skills, and enjoys understanding operational processes. This is a unique opportunity to contribute to impactful transformations while collaborating closely with the operations team.