Operations Analytics Specialist - Data-Driven Impact

Amazon; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Amazon Middle East and North Africa FZ-LLC in Dubai is seeking a data-driven professional to join Amazon Now, building and optimizing dashboards and analytics to improve customer experience and availability. You will work with product, program management, and supply chain teams to translate data into actionable improvements.

You will diagnose gaps, design fixes, and drive end-to-end initiatives using internal tools and large datasets, combining analytical rigor with a bias for action in a

Qualifications

• Bachelor's degree
• 1+ years of relevant work experience
• Experience with SQL and Excel
• Familiarity with data visualization tools like Tableau or Quicksight
• 3+ years of complex Excel VBA macros writing (preferred)
• Experience with ETL (preferred)

Responsibilities

• Build and maintain operational dashboards to track key metrics across network
• Drive data analytics to surface insights and support decision-making
• Streamline metrics visibility for internal stakeholders
• Drive process improvement initiatives and participate in cross-functional working groups
• Collaborate with supply chain, fulfillment and planning teams to improve operational performance
• Take ownership of operational challenges, analyze data end-to-end and implement corrective actions
• Source store-level pricing and promotions using internal tools
• Occasional weekend coverage may be required (not exceeding 5 days)

Skills

SQL

Excel

Data visualization

Tableau

Quicksight

Excel VBA

ETL

Analytical thinking

Stakeholder management

Education

Bachelor's degree

Tools

Tableau

Quicksight

Excel VBA

ETL tools

Job description

Amazon Middle East and North Africa FZ-LLC in Dubai is seeking a data-driven professional to join Amazon Now, building and optimizing dashboards and analytics to improve customer experience and availability. You will work with product, program management, and supply chain teams to translate data into actionable improvements.

You will diagnose gaps, design fixes, and drive end-to-end initiatives using internal tools and large datasets, combining analytical rigor with a bias for action in a