Operations Lead: Last-Mile & Store Operations

TALENTMATE; Dubai; On-site; AED 279,000 - 446,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch is seeking an experienced Operations Lead to join Amazon Now-style last mile operations in the UAE. You will supervise end-to-end store operations, collaborate with DSPs, and ensure safety, attendance and performance standards are applied fairly across sites.

You will drive daily performance, deliver training plans, run 4M and 5S audits, and stand in for the Area Manager when needed.

Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing.
• Strong analytical skills and attention to detail with effective communication.
• Proficiency in Microsoft Excel or equivalent spreadsheet tools.

Responsibilities

• Manage end-to-end daily operations for one large site or multiple sites.
• Meet customer-facing metrics while controlling costs and ensuring safety.
• Drive performance management and implement training plans for associates.
• Continuously improve operations processes and achieve performance gains.
• Conduct 4M and 5S audits at stores daily; stand-in for Area Manager.

Skills

Customer-facing experience

Analytical skills

Excel

Tools

Microsoft Excel

Job description

Q Express Documents Transport LLC - Dubai South Branch is seeking an experienced Operations Lead to join Amazon Now-style last mile operations in the UAE. You will supervise end-to-end store operations, collaborate with DSPs, and ensure safety, attendance and performance standards are applied fairly across sites.

You will drive daily performance, deliver training plans, run 4M and 5S audits, and stand in for the Area Manager when needed.