Last-Mile Operations Lead for 3P & Store Ops

TALENTMATE; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch - L14 is seeking an Operations Lead to manage end-to-end warehouse and delivery operations across multiple sites in the UAE. You will drive performance, coach teams, and ensure safety and efficiency while achieving customer-facing metrics and cost targets.

The role requires a Bachelor’s degree and experience in warehousing/logistics with strong command of MS Office. Fluency in English is preferred for cross-team collaboration and reporting.

Qualifications

• Bachelor's degree
• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Experience with Microsoft Office products and applications
• Fluent English (preferred)

Responsibilities

• Managing end-to-end operations for one large site or multiple sites on a daily basis
• Meet customer-facing metrics while maintaining cost targets and safety
• Drive performance management and develop training plans for associates
• Continuously improve the operations process and achieve performance improvements
• Conduct 4M and 5S audits daily
• Stand-in for Area Manager

Skills

Customer-facing

Warehousing

Logistics

MS Office

Education

Bachelor's degree

Job description

Q Express Documents Transport LLC - Dubai South Branch - L14 is seeking an Operations Lead to manage end-to-end warehouse and delivery operations across multiple sites in the UAE. You will drive performance, coach teams, and ensure safety and efficiency while achieving customer-facing metrics and cost targets.

The role requires a Bachelor’s degree and experience in warehousing/logistics with strong command of MS Office. Fluency in English is preferred for cross-team collaboration and reporting.