Operations Executive Last Mile Amazon Now

Amazon; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch - L14 is seeking an Operations Lead for UAE. You will manage end-to-end last mile operations across small sites, ensuring delivery performance, safety, and cost targets while guiding DSP partners and the team.

The role emphasizes strong analytical skills, Excel proficiency, and ability to work in a fast-paced logistics environment with a focus on continuous improvement and customer satisfaction.

Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing.
• Strong analytical skills, attention to detail, and effective communication abilities.
• Proficiency in Microsoft Excel or equivalent spreadsheet tools.

Responsibilities

• Managing end-to-end last mile operations for a mix of small sites.
• Meet customer-facing metrics while maintaining cost targets and safety.
• Drive performance management and training plans for the team and DSP partners.
• Collaborate with DSP to improve operations and performance.
• Conduct 4M/5S and Safety GEMBA audits daily.

Skills

Analytical skills

Excel proficiency

Communication abilities

Customer-facing experience

Tools

SQL

Job description

Job Description

Description

Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers. You will ensure delivery performance and DSP on the road operations and safety.

Key job responsibilities

• Managing, On a Daily Basis, End To End Last Mile Operations For a Combination Of Small Sites, Supervising Last Mile Dispatch Operations
• Meeting customer facing metrics, while maintaining operational / cost targets and upholding safety and morale of the team reporting to you.
• Driving performance management of your team members and DSP partners. Preparing and implementing training and development plans for the DAs.
• Working closely with DSP to continuously improve the operations process and attain a sustained level of performance improvement.
• Conducting 4M / 5S and Safety GEMBA audits for the stores on a daily basis.

Basic Qualifications

• Experience in customer-facing environment, warehousing, logistics or manufacturing
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Can demonstrate proficiency in Microsoft Excel or equivalent spreadsheet tools

Preferred Qualifications

• Knowledge of Lean, Kaizen, Six Sigma concepts
• A self-motivated person with the ability to motivate the associates/team members.
• Strong execution skills, action oriented, go getter.
• Resourceful to identify the way to get things done using limited resources.
• Ability to work under pressure situations.
• Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
• Good people management, analytical and problem solving skills.
• Knowledge of SQL would be advantageous.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Q Express Documents Transport LLC - Dubai South Branch - L14

Job ID: A10531017