Operations Administrator

Group RFZ; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Job summary

Group RFZ in Abu Dhabi is seeking an organized Operations Administrator to support day-to-day business operations for a CSP environment, coordinating client administration, corporate records, and licensing processes.

You will liaise with government authorities, banks, and advisors, prepare documents, manage onboarding, KYC/AML tasks, and help maintain confidential client information with accuracy.

Qualifications

• Bachelor's degree or diploma in a related field.
• 1+ year of experience in a CSP or business setup environment.
• Strong knowledge of corporate administration and UAE processes.
• Familiarity with KYC/AML requirements and documentation.

Responsibilities

• Manage day-to-day administrative and operational activities for the company and its clients.
• Coordinate company incorporation, registration, licensing, renewals and related corporate services.
• Prepare, review and maintain corporate documents and client files.
• Liaise with government authorities, banks, and external advisors.
• Assist with client onboarding and KYC documentation.

Skills

Organized

Detail-oriented

Documentation management

Multitasking

Education

Bachelor's degree or diploma in Business Administration/Management/Finance

Tools

Microsoft Office (Word/Excel)

Job description

We are seeking an organized and detail-oriented Operations Administrator with experience in a Corporate Services Provider (CSP) environment. The role involves supporting day-to-day business operations, coordinating client administration, maintaining corporate records, assisting with company incorporation and licensing processes, and ensuring that client and internal documentation is accurate, complete, and up to date.

Key Responsibilities

• Manage day-to-day administrative and operational activities for the company and its clients.
• Coordinate company incorporation, registration, licensing, renewals, amendments, and related corporate services.
• Prepare, review, organize, and maintain corporate documents, client files, agreements, registers, and records.
• Liaise with government authorities, free zones, banks, professional advisors, and other external service providers.
• Assist with the preparation and submission of applications, forms, declarations, and supporting documentation.
• Coordinate client onboarding and ensure that required KYC and supporting documentation is collected and properly maintained.
• Assist with compliance-related administrative requirements, including KYC/AML documentation and periodic reviews.
• Coordinate with clients regarding outstanding documents, signatures, approvals, and service requirements.
• Prepare quotations, invoices, service requests, and other operational documentation as required.
• Support the opening and maintenance of corporate bank accounts and coordinate required documentation with banks and clients.
• Schedule meetings, manage correspondence, and maintain effective communication with clients and internal teams.
• Follow up on pending applications and ensure the timely completion of client requests.
• Identify administrative or operational issues and identify appropriately.
• Maintain confidentiality of sensitive corporate, financial, and client info.
• Support management with reports, operational summaries and other admin tasks.

Requirements

• Bachelor's degree or diploma in Business Administration, Management, Finance, or a related field.
• At least 1 year of experience in a Corporate Services Provider, business setup consultancy, or similar environment.
• Strong knowledge of corporate administration and business setup processes in the UAE.
• Familiarity with company incorporation, trade licences, renewals, amendments, and corporate documentation.
• Working knowledge of KYC/AML requirements and client due diligence procedures.
• Strong organizational and document management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple clients, deadlines, and priorities effectively.
• Proficiency in Microsoft Office, particularly Word and Excel.
• High level of attention to detail, accuracy, and confidentiality.
• Ability to work independently and coordinate effectively with internal and external stakeholders.

Preferred Experience

• Experience with UAE free zones, mainland company formation, corporate bank account opening, visa and immigration coordination, UBO declarations, ESR-related administration, and ongoing corporate compliance will be an advantage.