Onsite Call Center Pro - Dynamic Customer Support & Growth

Dr Joy Dental Clinic Dubai; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for career growth

Health insurance

Paid annual leave

Job summary

Dr Joy Dental Clinic Dubai is seeking a Call Center Executive to be the first point of contact for customers. The role involves handling customer inquiries via phone, email, and chat within a collaborative onsite environment. You will achieve performance targets, document interactions, and provide information about services offered.

Candidates should have previous call center experience, excellent communication skills, and be proficient in using computer systems. Benefits include a competitive salary, career growth opportunities, and health insurance.

Qualifications

• Previous call center experience is required.
• Must speak well and convey information clearly.
• Proficient computer literacy and ability to quickly learn new software.

Responsibilities

• Handle inbound and outbound calls addressing inquiries and support requests.
• Maintain accurate records of all conversations in our database.
• Achieve daily, weekly, and monthly performance targets.

Skills

Verbal and written communication skills

Problem-solving skills

Time management skills

Tools

CRM software

Job description

Dr Joy Dental Clinic Dubai is seeking a Call Center Executive to be the first point of contact for customers. The role involves handling customer inquiries via phone, email, and chat within a collaborative onsite environment. You will achieve performance targets, document interactions, and provide information about services offered.

Candidates should have previous call center experience, excellent communication skills, and be proficient in using computer systems. Benefits include a competitive salary, career growth opportunities, and health insurance.