Online Merchandising Coordinator - Digital Retail
Majid Al Futtaim
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Job summary
Majid Al Futtaim is seeking an Online Merchandising Coordinator for Digital Retail in Dubai. The role supports daily digital merchandising activities that influence how customers discover, evaluate, and buy products online, combining product data, content coordination, photography administration, and category presentation.
You will work with Online Merchandisers, buying teams, suppliers, warehouse and studio teams to maintain a consistent digital storefront and drive online performance.
Qualifications
- The candidate should hold a High School Certificate and have 1-2 years of experience in online merchandising, e-commerce, or digital retail.
- Strong editing and proofreading skills are important for handling product content and customer-facing material.
- Advanced Microsoft Excel capability is expected for reporting, tracking, and performance analysis.
Responsibilities
- Upload approved product information, content, and imagery across e-commerce websites and mobile apps.
- Maintain accurate digital product listings reflecting brand and merchandising standards.
- Coordinate product photo shoots and manage stock movement between warehouses and studio.
Skills
Education
Job description
Location: Dubai, United Arab Emirates
Industry: Retail
Function: Merchandise Planning and Buying
Experience: 1-2 years
Job Type: Full-time
Salary: 8000-12000
Country: United Arab Emirates
City: Dubai
Gender: Any
Candidate Nationality: Emirati
The Online Merchandising Coordinator supports the daily execution of digital merchandising activities that influence how customers discover, evaluate, and purchase products online. The position combines product data management, content coordination, photography administration, category presentation, and trading analysis. Accuracy is especially important because product descriptions, imagery, availability, and category placement directly affect conversion, customer confidence, and brand presentation. By working closely with Online Merchandisers, buying teams, suppliers, warehouse colleagues, and studio teams, the coordinator helps maintain a consistent and commercially effective digital storefront.
- Upload approved product information, content, and imagery across e-commerce websites and mobile applications.
- Maintain accurate digital product listings and ensure online information reflects approved brand and merchandising standards.
- Coordinate product photo shoots by selecting required stock and arranging movement between warehouses and studio locations.
- Track studio inventory carefully and maintain accurate records of products sent for photography and returned to stock.
- Update product data sheets, studio trackers, and merchandising files to support smooth online trading operations.
- Verify that product images are correctly linked to the appropriate product descriptions, attributes, and online listings.
- Conduct quality checks on photography, styling, image presentation, and product information before publication.
- Work with Online Merchandisers to improve category pages, product visibility, best-seller placement, and campaign presentation.
- Support seasonal launches, promotional activity, product drops, and trend-led merchandising across digital channels.
- Collect product descriptions, specifications, imagery, and brand content from suppliers and buying teams.
- Follow up on missing or incomplete content to improve accuracy and completeness across online assortments.
- Prepare daily, weekly, and monthly online performance reports covering relevant trading and customer KPIs.
- Assist with analysis of online sales performance and highlight trends that may require merchandising action.
- Monitor customer behavior and recurring service issues that may affect the online shopping journey.
- Coordinate with internal stakeholders to help resolve content, product, imagery, or customer experience issues.
- Support omnichannel initiatives designed to create a consistent shopping experience across digital and physical retail touchpoints.
The preferred candidate should hold a High School Certificate and have 1-2 years of experience in online merchandising, e-commerce, digital retail, or a related commercial environment. Previous exposure to Fashion and Home categories would be an advantage, particularly where the role involved product content, digital catalogues, online trading, studio coordination, or category merchandising. Strong editing and proofreading skills are important because the position requires careful handling of product information and customer-facing content. Advanced Microsoft Excel capability is also expected for reporting, tracking, and performance analysis. Candidates should demonstrate a customer-first mindset, commercial awareness, and the ability to prioritize work according to urgency and business impact. Confidence in identifying risks, taking ownership, and escalating issues appropriately will support success in the role.
- Online merchandising
- E-commerce merchandising
- Digital retail
- Product content management
- Product information management
- Website merchandising
- Mobile commerce
- Category page optimization
- Product uploads
- Product image management
- Studio coordination
- Photography quality control
- Product data accuracy
- Content editing
- Proofreading
- Fashion merchandising
- Home category merchandising
- Online trading support
- E-commerce KPI reporting
- Online sales analysis
- Microsoft Excel
- Product tracking
- Supplier content coordination
- Buying team coordination
- Omnichannel retail
- Customer journey optimization
- Digital campaign support
- Best-seller merchandising
- Trend-based merchandising
- Stakeholder management
Online merchandising is becoming increasingly important across modern Retail as customers move between physical stores, websites, and mobile applications. This role provides practical exposure to digital trading, product presentation, e-commerce analytics, content management, and omnichannel customer experience. Majid Al Futtaim Lifestyle offers Emirati talent the opportunity to build digital retail capabilities within a regional organization while gaining hands-on experience across Fashion and Home categories, online commercial operations, and customer-focused e-commerce execution.
Majid Al Futtaim is a leading regional group operating across retail, properties, communities, entertainment, and lifestyle businesses. Majid Al Futtaim Lifestyle manages international consumer brands across the region and combines physical retail with growing digital commerce capabilities, creating opportunities for professionals to develop within modern omnichannel retail operations.
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