Online Merchandiser - Fashion E-commerce

Majid Al Futtaim; Dubai; On-site; AED 89,000 - 145,000; Full time

Job summary

Majid Al Futtaim Lifestyle is seeking an Online Merchandiser for its fashion e-commerce channels in Dubai. You will manage product content, ensure accurate data, coordinate with studios, warehouses, and buying teams, and support merchandising decisions to boost visibility and conversions.

Ideal candidates hold a bachelor’s degree in related fields and have at least two years in online merchandising or digital retail.

Qualifications

• Bachelor's degree in Business Administration, E-commerce, Marketing, Fashion Business, or related discipline.
• At least two years of online merchandising, e-commerce operations or digital retail experience.
• Experience in fashion lifestyle or premium consumer retail preferred.
• Advanced Excel skills for tracking, reporting and reconciliation.
• Familiarity with content management systems or digital asset management is valuable.

Responsibilities

• Upload and maintain product, campaign, editorial, and promotional content across websites and apps.
• Ensure product data, names, attributes, prices, and availability are accurate and consistent.
• Coordinate with warehouses, suppliers and studios for samples and imagery.
• Link images to correct product data and manage stock-keeping units.
• Prepare daily, weekly and monthly trading and merchandising reports.

Skills

Online merchandising

Fashion e-commerce

Content uploads

Product data accuracy

Warehouse coordination

Digital asset management

Brand content management

Advanced Excel

Education

Bachelor's degree in Business Administration

E-commerce

Marketing

Fashion Business

Related discipline

Tools

Content management systems

E-commerce platforms

Job description

Online Merchandiser - Fashion E-commerce Job Snapshot Role: Online Merchandiser - Fashion E-commerce Location: Dubai, United Arab Emirates Industry: Retail Function: Merchandise Planning and Buying Experience: Minimum 2 years Job Type: Full-time

Job Details Country: United Arab Emirates City: Dubai Industry: Retail Function: Merchandise Planning and Buying Salary: 8000-13000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Online Merchandiser will support the daily commercial performance of Majid Al Futtaim Lifestyle 's digital channels by ensuring products are presented accurately, attractively, and consistently. The role connects buying, suppliers, warehouses, studio teams, product data, imagery, and online trading activity. Strong execution will improve product discoverability, customer engagement, category performance, and conversion across fashion e-commerce platforms.

Key Responsibilities

• Upload and maintain product, campaign, editorial, and promotional content across websites and mobile applications.
• Check digital content for accuracy, consistency, formatting, and alignment with approved brand standards.
• Ensure product names, descriptions, attributes, sizes, colors, prices, and availability are correctly displayed.
• Maintain studio tracking sheets and update progress information for real-time visibility across teams.
• Review item lists and identify product samples required for photography and content production.
• Coordinate with warehouse teams to arrange timely sample collection, delivery, tracking, and return.
• Confirm that all photoshoot samples are received in suitable condition and match the required product list.
• Link approved product images with the correct product data and stock-keeping units.
• Investigate mismatched imagery, missing assets, incorrect descriptions, and incomplete product information.
• Work with Online Merchandisers to improve category layouts, product sequencing, and digital navigation.
• Highlight priority products, new arrivals, seasonal trends, brand stories, and commercial campaigns.
• Support product ranking and category curation based on stock, customer demand, trading priorities, and performance.
• Coordinate with suppliers and buying teams to obtain complete product descriptions, specifications, imagery, and brand information.
• Enrich product content to improve customer understanding and support informed purchasing decisions.
• Monitor the online customer journey and identify content or navigation issues affecting engagement.
• Review fashion trends, browsing behaviour, customer requirements, and product performance.
• Recommend merchandising adjustments that improve visibility, click-through rates, and conversion.
• Prepare daily, weekly, and monthly reports covering online trading and merchandising indicators.
• Track key performance measures such as traffic, product views, conversion, availability, and category performance.
• Use advanced Excel functions to organize data, reconcile information, and identify operational gaps.
• Maintain accurate records of content uploads, samples, product assets, and pending actions.
• Coordinate priorities with digital, buying, warehouse, studio, marketing, and technology teams.
• Support seasonal launches, promotional campaigns, collection updates, and high-volume trading periods.
• Complete quality checks before new products, campaigns, or category changes are published.
• Escalate system, content, inventory, or workflow issues that may affect the online customer experience.
• Explore new technologies and digital tools that improve merchandising efficiency and customer engagement.

Ideal Profile

The successful candidate will hold a bachelor 's degree in Business Administration, E-commerce, Marketing, Fashion Business, or a related discipline. Applicants should have at least two years of experience in online merchandising, e-commerce operations, digital retail, or a comparable role. Previous experience within fashion, lifestyle, beauty, accessories, or premium consumer retail is required. The preferred candidate will understand online merchandising principles, category presentation, product content, imagery management, customer journeys, and digital trading priorities. Advanced Microsoft Excel capability is essential for tracking, reporting, reconciliation, and performance analysis. Experience working with content management systems, product information platforms, e-commerce tools, or digital asset systems would be valuable. The role suits someone who is highly accurate, commercially aware, organized, and comfortable coordinating several stakeholders and deadlines in a fast-paced digital environment.

Skills Set

• Online merchandising
• Fashion e-commerce
• Digital product presentation
• Content uploads
• Product content management
• Category merchandising
• Product sequencing
• Website merchandising
• Mobile application merchandising
• Digital customer journey
• Product data accuracy
• Product image linking
• Digital asset management
• Photoshoot sample coordination
• Studio tracking
• Warehouse coordination
• Supplier coordination
• Buying team support
• Product content enrichment
• Brand content management
• Fashion trend analysis
• Customer behaviour analysis
• Conversion optimization
• Online KPI reporting
• Daily trading reports
• Weekly performance reports
• Monthly analytics
• Advanced Microsoft Excel
• Inventory visibility
• Product availability monitoring
• Quality assurance
• Content management systems
• E-commerce platforms
• Cross-functional coordination
• Digital retail operations

Why Join Us

This role offers the opportunity to build specialist experience within Majid Al Futtaim 's growing digital Retail operations. The successful candidate will work across fashion products, customer journeys, studio production, online trading, and category optimization while contributing directly to the performance of websites and mobile applications. Continued growth in e-commerce creates strong demand for professionals who understand both fashion merchandising and digital execution. Consistent performance can support progression into senior online merchandising, digital trading, category management, e-commerce operations, or customer experience roles.

About the Company

Majid Al Futtaim is a regional business operating retail, shopping, leisure, entertainment, and lifestyle destinations across multiple markets. Through Majid Al Futtaim Lifestyle, the organization develops and manages international fashion and consumer brands while investing in digital commerce, customer experience, and modern omnichannel retail operations.