Online Merchandiser - E-commerce

AlFuttaim; Dubai; On-site; AED 89,280 - 133,920; Full time

Job summary

AlFuttaim is seeking an Online Merchandiser - E-commerce to drive online sales in Dubai. The role involves managing brand merchandising across digital platforms, improving product visibility, and optimizing listings for promotional campaigns.

The ideal candidate will have strong online merchandising experience, analytical skills, and the capability to foster collaboration across marketing and product teams for effective digital growth.

Qualifications

• Proven experience in online merchandising and e-commerce trading.
• Strong understanding of e-commerce platforms and digital merchandising.
• Ability to manage product listings with accuracy and detail.

Responsibilities

• Manage brand and product merchandising across e-commerce platforms.
• Create and execute product curations to enhance customer experience.
• Analyze sales data to improve online performance.

Skills

Online merchandising

E-commerce trading

Digital retail

Third-party platforms

Product listing optimization

Marketplace operations

Sales data analysis

Customer behaviour analysis

Education

Bachelor's degree in Business, Marketing, Sales, E-commerce, or Retail Management

Tools

MS Office Suite

Data analysis tools

Job description

Online Merchandiser - E-commerce Job Snapshot Role: Online Merchandiser - E-commerce Location: Dubai, United Arab Emirates Industry: Retail Function: Marketing Experience: Online merchandising and e-commerce trading experience Job Type: Full-time Job Details Country: United Arab Emirates City: Dubai Industry: Retail Function: Marketing Salary: 8000-12000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Job Type: Full-time

Position Overview

Online Merchandiser - E-commerce in Dubai, United Arab Emirates is a Retail digital merchandising role focused on driving online sales, improving product visibility, managing listings, supporting promotional campaigns, and optimizing digital trade performance across third-party platforms. This opportunity is ideal for an e-commerce professional with strong online merchandising experience, analytical thinking, product listing knowledge, and the ability to support Toys R Us digital growth across the MENA region.

Role Context

The Online Merchandiser - E-commerce will support Al-Futtaim Retail by managing brand and product merchandising across digital platforms, ensuring accurate listings, strong customer experience, and effective sales performance. The role requires close collaboration with marketing, product, store operations, supply chain, logistics, and third-party platform teams to improve product availability, promotional visibility, order fulfilment, and online revenue. The successful candidate will use sales data, customer behaviour, market trends, and competitor insights to strengthen digital trading activity and enhance the online shopping experience.

Key Responsibilities

• Manage brand and product merchandising across third-party digital and e-commerce platforms.
• Create and execute platform-specific product curations to improve customer experience and online conversion.
• Ensure products are accurately listed, described, categorized, priced, and optimized across online channels.
• Monitor new product arrivals, existing stock availability, product listings, and sales performance.
• Identify sales growth opportunities through product visibility, assortment improvement, and platform optimization.
• Collaborate with marketing and product teams to create compelling product listings, campaign content, and promotional assets.
• Plan and execute online promotional activities, campaigns, seasonal events, and sales initiatives.
• Coordinate with e-commerce platforms to secure featured placements and promotional visibility.
• Analyze sales data, customer behaviour, market trends, product performance, and platform KPIs.
• Prepare regular reports on account performance, online sales trends, campaign results, and trading metrics.
• Present performance insights and recommendations to senior management and relevant business teams.
• Coordinate with store operations, supply chain, and logistics teams to support timely and accurate order fulfilment.
• Conduct market research to monitor industry trends, competitor activity, customer preferences, and digital retail opportunities.
• Use research insights to improve account strategies, product offerings, pricing support, and merchandising decisions.
• Work closely with marketing, product development, supply chain, and platform partners to align e-commerce plans with business goals.
• Share feedback with internal teams to improve product content, customer experience, fulfilment quality, and online revenue performance.

Ideal Profile

• Bachelor's degree in Business, Marketing, Sales, E-commerce, Retail Management, or a related field.
• Proven experience in online merchandising, e-commerce trading, digital retail, or marketplace operations.
• Experience in the toys, consumer goods, retail, lifestyle, or FMCG industry is preferred.
• Strong understanding of e-commerce platforms, third-party marketplaces, online sales strategies, and digital merchandising.
• Ability to manage product listings, category pages, content accuracy, promotions, and product visibility.
• Strong analytical skills with the ability to review data and convert insights into practical trading actions.
• Good understanding of sales performance, stock availability, customer behaviour, online conversion, and promotional planning.
• Proficiency in MS Office Suite and data analysis tools.
• Strong communication and interpersonal skills for working with internal teams and external platform partners.
• Flexible and adaptable approach to changing market conditions, digital priorities, and trading requirements.
• Detail‑oriented mindset with commitment to listing accuracy, brand standards, and customer experience.
• Ability to manage multiple tasks, timelines, campaigns, and platform requirements in a fast‑paced retail environment.
• Problem‑solving ability with a proactive approach to improving digital sales and operational efficiency.

Skills Set

• Online merchandising
• E-commerce trading
• Digital retail
• Third‑party platforms
• Product listing optimization
• Marketplace operations
• Product content management
• Category merchandising
• Promotional planning
• Online sales growth
• Digital campaign support
• Product curation
• Sales data analysis
• Customer behaviour analysis
• KPI reporting
• Marketplace reporting
• Inventory coordination
• Order fulfilment support
• Stock availability tracking
• Competitor analysis
• Market research
• Toys retail
• Consumer goods
• Cross-functional collaboration
• MS Office Suite
• Data analysis tools
• Customer experience optimization
• E-commerce strategy support

Why Join Us

This opportunity is well suited for an Online Merchandiser - E-commerce who wants to grow within Dubai's retail and digital commerce sector. The role offers exposure to third-party platforms, Toys R Us product categories, online merchandising, promotional planning, digital trading analysis, and cross-functional retail operations. It provides a strong platform to build e-commerce expertise, improve online customer experience, and contribute to digital revenue growth within a leading regional retail group.

About the Company

Al-Futtaim Retail is part of the diversified Al‑Futtaim Group and has built a strong presence across the Middle East, Africa, and Asia through partnerships with respected international brands. The retail division operates across home, lifestyle, fashion, food, toys, health, and customer-focused retail concepts, including Toys R Us and other well-known brands. With a diverse workforce across multiple countries, Al‑Futtaim Retail offers professional opportunities for candidates who want to grow in digital commerce, store operations, marketing, merchandising, sales, and retail customer experience.