Ecommerce Category Manager - Digital Retail - GMG - Dubai, UAE

GMG Gulf; Dubai; On-site; AED 156,240 - 223,200; Full time

Benefits offered by this job

Opportunity to work with a leading global retail and well‑being group

Exposure to multi‑brand, multi‑market ecommerce operations

Career growth within a digitally focused retail organization

Collaborative work environment with strong data and analytics focus

Role based in Dubai with regional impact

Job summary

GMG Gulf is seeking an Ecommerce Category Manager in Dubai. This role supports digital category strategies and daily operations, focusing on revenue and customer experience. Candidates should possess strong analytical and collaborative skills, with experience in ecommerce trading or category management.

Join a leading global retail group and advance your career in a data-driven environment while making a regional impact.

Qualifications

• Experience in ecommerce trading, category management, or digital merchandising within a retail environment.
• Strong analytical skills with the ability to interpret data and translate insights into actions.
• High attention to detail and strong organisational skills.
• Ability to collaborate across marketing, merchandising, content, product, and operations teams.
• Comfortable working in a fast‑paced, performance‑driven digital retail environment.

Responsibilities

• Support development and execution of ecommerce category strategies to maximise revenue, margin, and customer satisfaction.
• Analyse sales data, market trends, and competitive activity to identify growth and profitability opportunities.
• Monitor category performance against sales, margin, and KPI targets and recommend corrective actions.
• Prepare and present regular performance reports, insights, and data‑driven action plans.
• Track and analyse key metrics including GPV, UPT, conversion rate, and AOV.
• Conduct daily site checks covering links, product availability, findability, and visual merchandising.
• Review onsite customer journeys and identify opportunities to improve conversion and engagement.

Skills

Ecommerce platforms and content management systems

Data analysis and reporting using MS Excel

Category trading and performance optimisation

Site merchandising and visual merchandising execution

Pricing and promotions management

Omnichannel fulfilment coordination

Forecasting and inventory analytics

Stakeholder collaboration and team leadership

Job description

Position Overview

The Ecommerce Category Manager role at GMG supports the execution of digital category strategies and daily trading operations to drive revenue, margin, and site performance across ecommerce platforms. Based in Dubai, this role focuses on data‑led decision‑making, site merchandising, pricing, promotions, and omnichannel fulfilment to deliver a seamless and commercially effective customer experience.

Job Details

Country: UAE
City: Dubai
Industry: Retail
Function: Merchandise Planning and Buying
Salary: 14,000-20,000 monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full‑time

Role Summary

The Ecommerce Category Manager works closely with cross‑functional teams to optimise category performance through analytics, trading calendars, visual merchandising, and omnichannel execution. The role supports growth initiatives by analysing customer behaviour, market trends, and commercial metrics while ensuring pricing accuracy, product readiness, and strong onsite experiences.

Key Responsibilities

• Support development and execution of ecommerce category strategies to maximise revenue, margin, and customer satisfaction.
• Analyse sales data, market trends, and competitive activity to identify growth and profitability opportunities.
• Monitor category performance against sales, margin, and KPI targets and recommend corrective actions.
• Prepare and present regular performance reports, insights, and data‑driven action plans.
• Track and analyse key metrics including GPV, UPT, conversion rate, and AOV.
• Conduct daily site checks covering links, product availability, findability, and visual merchandising.
• Review onsite customer journeys and identify opportunities to improve conversion and engagement.
• Update homepage menus, filters, and navigation in line with campaigns, regional nuances, and trends.
• Raise and test bugs, perform UATs, and participate in testing new features and functionalities.
• Create and maintain trading calendars aligned with retail campaigns and regional priorities.
• Brief content requirements to relevant teams and ensure timely delivery.
• Plan and oversee visual merchandising across key categories balancing commercial and brand priorities.
• Align ecommerce pricing and promotions with local retail calendars and ensure accurate execution.
• Monitor competitor pricing and promotional activity.
• Support planning and execution of promotional campaigns to achieve revenue targets.
• Monitor omnichannel fulfilment performance, SLA metrics, and rejection reports, taking corrective actions.
• Identify omnichannel opportunities and risks and support testing of new omnichannel capabilities.
• Provide monthly store‑level and warehouse volume forecasts.
• Review size health and inventory performance across categories and products.
• Partner with catalog teams to ensure readiness for key products and seasonal launches.
• Identify products for activation or deactivation based on commercial performance parameters.
• Oversee and guide inventory transfers across markets.
• Manage and mentor direct reports, conduct performance reviews, and support team development.

Ideal Profile

• Experience in ecommerce trading, category management, or digital merchandising within a retail environment.
• Strong analytical skills with the ability to interpret data and translate insights into actions.
• High attention to detail and strong organisational skills.
• Ability to collaborate across marketing, merchandising, content, product, and operations teams.
• Comfortable working in a fast‑paced, performance‑driven digital retail environment.

Skills Set

• Ecommerce platforms and content management systems.
• Data analysis and reporting using MS Excel.
• Category trading and performance optimisation.
• Site merchandising and visual merchandising execution.
• Pricing and promotions management.
• Omnichannel fulfilment coordination.
• Forecasting and inventory analytics.
• Stakeholder collaboration and team leadership.

Why Join Us

• Opportunity to work with a leading global retail and well‑being group.
• Exposure to multi‑brand, multi‑market ecommerce operations.
• Career growth within a digitally focused retail organization.
• Collaborative work environment with strong data and analytics focus.
• Role based in Dubai with regional impact.