Online Client Advisor

Technogym; Dubai; Remote; AED 140,000 - 190,000; Full time

Job summary

Technogym is seeking an energetic Online Client Advisor to drive sales through a premium remote shopping experience. You will engage B2C clients via phone, chat, email, and digital tools, guiding them through the purchase journey and building long-term relationships.

You’ll manage inbound/outbound interactions, contribute to omnichannel CRM data and market feedback, and help deliver an exceptional customer experience from inquiry to delivery.

Qualifications

• Passion for selling and delivering a premium online shopping experience.
• Strong communication and interpersonal skills with a customer-centric approach.
• Proactive, results-driven, and able to work well in a team.

Responsibilities

• Achieve direct and indirect sales targets across product lines via online channels.
• Handle inquiries via phone, chat, email with speed and personalized guidance.
• Maintain accurate CRM data, support campaigns, and follow up with leads.

Skills

Phone sales

Luxury sales

Communication

CRM familiarity

Digital tools

Education

Bachelor’s Degree

Tools

CRM systems

Job description

We are looking for an energetic and results-driven Online Client Advisor to boost our sales by delivering a premium personalized remote shopping experience through phone chat email and digital tools nbsp You will be the first point of contact for Business-to-Consumer clients helping them choose the best well being solutions based on their goals You ll guide customers through the purchase journey respond to inquiries follow up on marketing leads and contribute to building strong long-term relationships nbsp nbsp You will also play a key role in supporting our omnichannel strategy by managing CRM data gathering market feedback and ensuring customer satisfaction from first contact to product delivery nbsp nbsp Please note that this role has a mandatory monthly sales target that must be achieved The position is not focused only on customer service If you are not comfortable with a sales-driven role please do not apply

Your Impact

Achieve direct and indirect sales targets for the different lines of business including Digital Solutions nbsp Manage inbound interactions calls chat email with attention and speed offering tailored solutions nbsp Manage outbound activities on customer base and prospects across all lines of business and engage new contacts in Commercial segments nbsp Build long-term relationships with customers through value-oriented proposals nbsp Provide high-quality online assistance guiding customers to the best product service nbsp Handle daily back-office tasks e g quotations task updates appointment creations across sales channels Maintain accurate and complete data in the CRM system nbsp Provide market feedback to improve offerings process and services nbsp Support marketing campaigns and initiatives nbsp Oversee the process from order to delivery and installation checking satisfaction and upselling additional products or services where applicable nbsp

About You

• Ideally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical You are a driven and consultative salesperson with excellent communication skills caring approach and strong teamwork You are cool-tempered and able to handle rejection nbsp

What you should bring

• Proven experience in phone sales techniques nbsp
• Experience in Luxury Sales and or Customer Service environments nbsp
• Excellent communication and interpersonal skills with an understanding of consumer purchasing habits nbsp
• Influenced by emotional drivers and requiring seamless decision-making nbsp
• Long-term customer relationship approachFamiliarity with digital tools and CRM systemsExcellent written oral amp listening skills nbsp
• Proactive enthusiastic and with a problem-solving mindset nbsp
• Bachelor s Degree preferred nbsp