Senior Manager Marketing And E-commerce

Genius HRTech Services L.L.C - FZ - Dubai; Dubai; On-site; AED 400,000 - 600,000; Full time

Job summary

Genius HRTech Services L.L.C - FZ - Dubai, a leading luxury lifestyle retail group in the GCC, seeks a Senior Manager to own the E-commerce P&L and drive digital growth across GCC markets. You will shape the omnichannel strategy and manage revenue, margins, and marketplace performance from Dubai-based operations.

Ideal candidates bring 8–10+ years in e-commerce, experience in luxury or premium retail, and a strong data-driven approach to scale across multiple markets including Saudi Arabia and

Qualifications

• 8–10+ years of progressive experience in e-commerce and digital retail.
• Experience with reputable, structured, or high-growth e-commerce businesses in luxury or premium retail.
• Proven ownership of E-commerce P&L with revenue and margin growth.
• Strong track record of scaling e-commerce or marketplace businesses across multiple markets.
• Strong commercial acumen with understanding of contribution margin, CAC, LTV, and profitability levers.
• Marketplace expansion experience across GCC, Saudi Arabia, and/or India is preferred.
• Mature, commercially assertive leader with strong execution discipline.
• Highly data-driven with strong analytical and commercial decision-making capabilities.
• UAE-based candidates preferred; overseas candidates with GCC/international exposure considered.

Responsibilities

• Own and drive the E-commerce P&L, with clear accountability for revenue, margin, and profitability.
• Develop and execute the E-commerce and digital growth strategy across GCC markets.
• Scale online revenue, customer acquisition, conversion, retention, and marketplace performance.
• Drive marketplace expansion across GCC, Saudi Arabia, and potentially India.
• Manage and optimize key commercial levers including CAC, LTV, contribution margin, conversion, and profitability.
• Oversee E-commerce technology, CMS, digital platforms, operations, and customer experience.
• Lead cross-functional teams and collaborate with marketing, merchandising, technology, retail, supply chain, and finance teams.
• Use data, analytics, and customer insights to identify growth opportunities and improve commercial performance.
• Lead digital marketing, CRM, performance marketing, campaigns, and customer engagement initiatives.
• Ensure seamless integration between online and offline channels to deliver a strong omnichannel customer experience.

Skills

E-commerce strategy

P&L ownership

Digital marketing

Data analytics

Cross-functional leadership

Tools

CMS

CRM

E-commerce platforms

Job description

A leading luxury lifestyle retail group in the GCC is looking for an experienced Senior Manager – Marketing & E-Commerce to lead digital growth, brand marketing, and e-commerce initiatives across the region for its omnichannel business.

The role will focus on driving the brand’s digital presence, e-commerce performance, customer engagement, and integrated marketing strategy across GCC markets, while delivering a seamless online-to-offline customer experience.

Location: Dubai

Industry: Luxury Lifestyle Retail

Level: Senior Manager

Key Responsibilities

• Own and drive the E-commerce P&L, with clear accountability for revenue, margin, and profitability.
• Develop and execute the E-commerce and digital growth strategy across GCC markets.
• Scale online revenue, customer acquisition, conversion, retention, and marketplace performance.
• Drive marketplace expansion across GCC, Saudi Arabia, and potentially India.
• Manage and optimize key commercial levers including CAC, LTV, contribution margin, conversion, and profitability.
• Oversee E-commerce technology, CMS, digital platforms, operations, and customer experience.
• Lead cross-functional teams and collaborate with marketing, merchandising, technology, retail, supply chain, and finance teams.
• Use data, analytics, and customer insights to identify growth opportunities and improve commercial performance.
• Lead digital marketing, CRM, performance marketing, campaigns, and customer engagement initiatives.
• Ensure seamless integration between online and offline channels to deliver a strong omnichannel customer experience.

Ideal Candidate

• 8–10+ years of progressive experience in E-commerce and digital retail.
• Experience with reputable, structured, or high-growth E-commerce businesses, preferably within luxury, premium, lifestyle, fashion, or retail.
• Proven ownership of E-commerce P&L, with demonstrated revenue and margin growth.
• Strong track record of scaling E-commerce and/or marketplace businesses across multiple markets.
• Strong commercial acumen with a deep understanding of contribution margin, CAC, LTV, and profitability levers.
• Marketplace expansion experience across GCC, Saudi Arabia, and/or India is preferred.
• Mature, commercially assertive leader with strong execution discipline.
• Highly data-driven, with strong analytical and commercial decision-making capabilities.
• UAE-based candidates preferred, however overseas candidates with relevant GCC / international exposure will also be considered.