Office Admin & Inside Sales Officer Dubai, UAE

Gssgrouponline; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

GSS Group in Dubai seeks an Inside Sales Officer & Office Administrator to support growth and efficiency by managing inside sales, lead coordination, client communication, and day-to-day office tasks.

You will work closely with management, sales, and delivery teams, maintain CRM and sales trackers, assist with invoices and travel arrangements, and help keep records, policies, and documentation up to date. Experience in IT services or professional services is a plus.

Qualifications

• Bachelor’s degree or diploma in Business Administration, Sales, Marketing, or related field.
• 3+ years of inside sales, office administration, or coordination experience.
• Experience in consulting, training, IT services, or professional services is an advantage.

Responsibilities

• Manage day-to-day office administration and coordination.
• Coordinate with vendors, service providers, and internal teams.
• Support HR administration (attendance records, onboarding coordination, leave tracking).
• Assist with invoice coordination, expense tracking, and basic finance support.
• Maintain office supplies, records, and administrative logs.
• Manage inbound and outbound sales inquiries via email, phone, LinkedIn, and website leads.
• Maintain and update CRM / sales trackers with leads, opportunities, and follow-up status.
• Schedule client meetings, training sessions, and follow-up calls.
• Support marketing and sales campaigns (emails, LinkedIn outreach, event follow-ups).
• Track sales pipeline and provide periodic reports to management.

Skills

CRM familiarity

MS Office proficiency

Strong communication skills

Organizational skills

Multi-tasking

Education

Bachelor’s degree or diploma in Business Administration, Sales, Marketing, or related field

Tools

CRM software

MS Office

Job description

The Inside Sales Officer & Office Administrator will support our business growth and operational efficiency by managing inside sales activities, lead coordination, client communication, and day-to-day office administration. The role acts as a key support function for management, sales, and delivery teams

Key responsibilities

Office Administrator

• Manage day-to-day office administration and coordination
• Coordinate with vendors, service providers, and internal teams
• Support HR administration (attendance records, onboarding coordination, leave tracking)
• Assist with invoice coordination, expense tracking, and basic finance support
• Maintain office supplies, records, and administrative logs
• Support management with scheduling, meeting coordination, and travel arrangements
• Support audit, compliance, and internal process documentation as required
• Assist in maintaining company records, policies, and standard documentation
• Ensure confidentiality of client, employee, and business information
• Manage inbound and outbound sales inquiries via email, phone, LinkedIn, and website leads
• Follow up on leads, training enquiries, and proposals in coordination with the sales team
• Maintain and update CRM / sales trackers with leads, opportunities, and follow-up status
• Coordinate proposal preparation, quotations, and basic documentation support
• Schedule client meetings, training sessions, and follow-up calls
• Support marketing and sales campaigns (emails, LinkedIn outreach, event follow-ups)
• Track sales pipeline, deal status, and provide periodic sales reports to management

Maintain client records and ensure timely communication and responsiveness

Qualifications, Experience

• Bachelor’s degree or diploma in Business Administration, Sales, Marketing, or related field
• 3+ years of experience in inside sales, office administration, or coordination roles
• Experience in consulting, training, IT services, or professional services is an advantage
• Proficiency in MS Office (Word, Excel, PowerPoint) CRM familiarity is a plus
• Strong communication skills (written and verbal)
• Good organizational and time-management skills
• Customer-focused and proactive attitude
• Ability to manage multiple tasks and priorities
• Attention to detail and follow-up discipline
• Basic understanding of sales processes and office operations

Whether strengthening skills or driving digital transformation, GSS Group partners with you to deliver excellence and lasting impact.

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