Inside Sales & Office Operations Lead

Gssgrouponline; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

GSS Group in Dubai seeks an Inside Sales Officer & Office Administrator to support growth and efficiency by managing inside sales, lead coordination, client communication, and day-to-day office tasks.

You will work closely with management, sales, and delivery teams, maintain CRM and sales trackers, assist with invoices and travel arrangements, and help keep records, policies, and documentation up to date. Experience in IT services or professional services is a plus.

Qualifications

• Bachelor’s degree or diploma in Business Administration, Sales, Marketing, or related field.
• 3+ years of inside sales, office administration, or coordination experience.
• Experience in consulting, training, IT services, or professional services is an advantage.

Responsibilities

• Manage day-to-day office administration and coordination.
• Coordinate with vendors, service providers, and internal teams.
• Support HR administration (attendance records, onboarding coordination, leave tracking).
• Assist with invoice coordination, expense tracking, and basic finance support.
• Maintain office supplies, records, and administrative logs.
• Manage inbound and outbound sales inquiries via email, phone, LinkedIn, and website leads.
• Maintain and update CRM / sales trackers with leads, opportunities, and follow-up status.
• Schedule client meetings, training sessions, and follow-up calls.
• Support marketing and sales campaigns (emails, LinkedIn outreach, event follow-ups).
• Track sales pipeline and provide periodic reports to management.

Skills

CRM familiarity

MS Office proficiency

Strong communication skills

Organizational skills

Multi-tasking

Education

Bachelor’s degree or diploma in Business Administration, Sales, Marketing, or related field

Tools

CRM software

MS Office

Job description

GSS Group in Dubai seeks an Inside Sales Officer & Office Administrator to support growth and efficiency by managing inside sales, lead coordination, client communication, and day-to-day office tasks.

You will work closely with management, sales, and delivery teams, maintain CRM and sales trackers, assist with invoices and travel arrangements, and help keep records, policies, and documentation up to date. Experience in IT services or professional services is a plus.