Occupational Medicine Administrator

Etihad; Abu Dhabi; On-site; AED 78,000 - 134,000; Full time

Job summary

Etihad Airways Medical Centre in Abu Dhabi is seeking an administrator to provide administrative and operational support, coordinate medical appointments, manage confidential records, and liaise with patients, healthcare professionals and internal teams.

You will handle scheduling for pre-employment medicals, occupational health assessments, medical surveillance, and related documentation while delivering excellent customer service.

Qualifications

• A degree (bachelor’s degree is preferred) in healthcare administration, Business Administration, or related field.
• Minimum of 2 years of work experience.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and medical record systems.
• Strong attention to detail and ability to manage confidential information.
• Experience in aviation, occupational health, or medical administration preferred.
• Knowledge of aviation medical regulations (e.g., GCAA, EASA, FAA) is an advantage.

Responsibilities

• Manage the occupational Medicine shared mailbox and ensure timely communication.
• Respond to patient and employee inquiries via phone and in person ensuring a high standard of customer service
• Provide accurate information regarding appointment schedules, medical processes and required documentation
• schedule and arrange appointments for: Pre-employment medical examinations; occupational health assessments; fuel tank entry medical assessments; medical surveillance
• Monitor appointment attendance and coordinate rescheduling when required
• Collaborate closely with HR and onboarding teams regarding candidate medical status and appointment progress
• Maintain, organize, update and file medical records related documentation in compliance with confidentiality and data protection requirements
• Support departmental projects and continuous improvement initiatives.

Skills

Communication

Organizational skills

Customer service

Attention to detail

Confidential data handling

Aviation knowledge

Education

Bachelor's degree in healthcare administration or related field

Tools

Microsoft Office

Medical record systems

Job description

Job Description:

We are looking for an administrator to join our team at Etihad Airways Medical Centre

Provide administrative and operational support by coordinating medical appointments, managing schedules, maintaining confidential medical records, and ensuring effective communication with patients, healthcare professionals and internal stakeholders. Support health program, medical surveillance and pre-employment medical processes while delivering excellent customer service.

Accountabilities

• Manage the occupational Medicine shared mailbox and ensure timely communication.
• Respond to patient and employee inquiries via phone and in person ensuring a high standard of customer service
• Provide accurate information regarding appointment schedules, medical processes and required documentation
• schedule and arrange appointments for:
  • Pre-employment medical examinations
  • occupational health assessments
  • fuel tank entry medical assessments
  • medical surveillance
• Monitor appointment attendance and coordinate rescheduling when required
• Collaborate closely with HR and onboarding teams regarding candidate medical status and appointment progress
• Maintain, organize, update and file medical records related documentation in compliance with confidentiality and data protection requirements
• Support departmental projects and continuous improvement initiatives.

Qualifications

• A degree (bachelor’s degree is preferred) in healthcare administration, Business Administration, or related field.
• Minimum of 2 years of work experience.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and medical record systems.
• Strong attention to detail and ability to manage confidential information.
• Experience in aviation, occupational health, or medical administration preferred.
• Knowledge of aviation medical regulations (e.g., GCAA, EASA, FAA) is an advantage.

Advert Expires on Sunday 15th

Additional Information

Recruitment Process

The recruitment process for this position will involve the following steps:

1. Shortlisted applicants will be invited to complete a recorded video interview via our third-party platform HireVue. This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all our shortlisted candidates are asked the same questions and assessed on their responses.
2. After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager, which may require completion of a case-study.
3. Finalists may be invited to a follow-up interview with leadership team, if required

All candidates will be notified as to the status of their application as soon as is possible

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.

To learn more visit www.etihad.com