Aviation Occupational Health Administrator

Etihad; Abu Dhabi; On-site; AED 78,000 - 134,000; Full time

Job summary

Etihad Airways Medical Centre in Abu Dhabi is seeking an administrator to provide administrative and operational support, coordinate medical appointments, manage confidential records, and liaise with patients, healthcare professionals and internal teams.

You will handle scheduling for pre-employment medicals, occupational health assessments, medical surveillance, and related documentation while delivering excellent customer service.

Qualifications

• A degree (bachelor’s degree is preferred) in healthcare administration, Business Administration, or related field.
• Minimum of 2 years of work experience.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and medical record systems.
• Strong attention to detail and ability to manage confidential information.
• Experience in aviation, occupational health, or medical administration preferred.
• Knowledge of aviation medical regulations (e.g., GCAA, EASA, FAA) is an advantage.

Responsibilities

• Manage the occupational Medicine shared mailbox and ensure timely communication.
• Respond to patient and employee inquiries via phone and in person ensuring a high standard of customer service
• Provide accurate information regarding appointment schedules, medical processes and required documentation
• schedule and arrange appointments for: Pre-employment medical examinations; occupational health assessments; fuel tank entry medical assessments; medical surveillance
• Monitor appointment attendance and coordinate rescheduling when required
• Collaborate closely with HR and onboarding teams regarding candidate medical status and appointment progress
• Maintain, organize, update and file medical records related documentation in compliance with confidentiality and data protection requirements
• Support departmental projects and continuous improvement initiatives.

Skills

Communication

Organizational skills

Customer service

Attention to detail

Confidential data handling

Aviation knowledge

Education

Bachelor's degree in healthcare administration or related field

Tools

Microsoft Office

Medical record systems

Job description

Etihad Airways Medical Centre in Abu Dhabi is seeking an administrator to provide administrative and operational support, coordinate medical appointments, manage confidential records, and liaise with patients, healthcare professionals and internal teams.

You will handle scheduling for pre-employment medicals, occupational health assessments, medical surveillance, and related documentation while delivering excellent customer service.