Occupational Medicine Administrator

Etihad-Airways; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Etihad Airways Medical Centre in Abu Dhabi is seeking an administrator to join our team. You will provide administrative and operational support by coordinating medical appointments, managing schedules, and ensuring excellent customer service to patients, healthcare professionals, and internal stakeholders.

You will work closely with HR and onboarding teams on candidate medical status, maintain confidential medical records, support health programs, and drive continuous improvement within the

Qualifications

• Degree in healthcare administration or related field.
• Minimum 2 years of work experience.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and medical record systems.
• Experience in aviation, occupational health, or medical administration is preferred.

Responsibilities

• Coordinate medical appointments (pre-employment, occupational health, surveillance).
• Manage schedules and monitor attendance; reschedule as needed.
• Maintain confidential medical records in line with data protection.
• Provide accurate information to patients, staff and clinicians.
• Collaborate with HR/onboarding on candidate medical status and progress.
• Support health programs and continuous improvement initiatives.
• Ensure high-standard customer service for patients and employees.

Skills

Communication

Organization

MS Office

Confidential data

Aviation health

Education

Bachelor's degree in healthcare administration

Tools

Medical record systems

Healthcare software

Job description

Job Description

We are looking for an administrator to join our team at Etihad Airways Medical Centre

Provide administrative and operational support by coordinating medical appointments, managing schedules, maintaining confidential medical records, and ensuring effective communication with patients, healthcare professionals and internal stakeholders. Support health program, medical surveillance and pre-employment medical processes while delivering excellent customer service.

Accountabilities

• Manage the occupational Medicine shared mailbox and ensure timely communication.
• Respond to patient and employee inquiries via phone and in person ensuring a high standard of customer service
• Provide accurate information regarding appointment schedules, medical processes and required documentation
• schedule and arrange appointments for:
  • Pre-employment medical examinations
  • occupational health assessments
  • fuel tank entry medical assessments
  • medical surveillance
• Monitor appointment attendance and coordinate rescheduling when required
• Collaborate closely with HR and onboarding teams regarding candidate medical status and appointment progress
• Maintain, organize, update and file medical records related documentation in compliance with confidentiality and data protection requirements
• Support departmental projects and continuous improvement initiatives.

Qualifications

• A degree (bachelor’s degree is preferred) in healthcare administration, Business Administration, or related field.
• Minimum of 2 years of work experience.
• Excellent communication and organizational skills.
• Proficiency in Microsoft Office and medical record systems.
• Strong attention to detail and ability to manage confidential information.
• Experience in aviation, occupational health, or medical administration preferred.
• Knowledge of aviation medical regulations (e.g., GCAA, EASA, FAA) is an advantage.

Advert Expires on Sunday 15th

Additional Information

Recruitment Process

The recruitment process for this position will involve the following steps:

• Shortlisted applicants will be invited to complete a recorded video interview via our third-party platform HireVue.This interview will allow you to record your responses to a range of questions related to the position and will allow you to demonstrate your knowledge and experience in a way that just your CV alone would not be able to. It also ensures fairness for you and all candidates, as all our shortlisted candidates are asked the same questions and assessed on their responses.
• After a review of completed video interviews, shortlisted candidates will be invited to an initial technical interview with the hiring manager, which may require completion of a case-study.
• Finalists may be invited to a follow-up interview with leadership team, if required

All candidates will be notified as to the status of their application as soon as is possible

Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.