Airport Duty Officer- UAE Nationals Only

Etihad; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Etihad in Abu Dhabi is seeking a proactive supervisor to lead airport operations and guest services. You will oversee key areas, ensure safety standards, and drive continuous improvements across 24/7 shifts. The role emphasizes leadership development and cross-functional collaboration.

Fluent English, a recent Bachelor's degree, UAE national status, and a readiness to work in a dynamic environment are required. Uniform and professional presentation are expected.

Qualifications

• Bachelor's degree completed in the last three years.
• UAE nationals aged 21+ with a valid family book.
• Completion or permanent exemption certificate from UAE National Service (for males).
• Fluent in English (written and spoken).
• Ready to work in a fast-paced, 24/7 environment.
• Can wear the Etihad uniform with pride.

Responsibilities

• Lead and support airport operational teams to deliver guest experiences and maintain seamless airport operations across all shifts.
• Oversee critical operational areas, ensuring safety standards and regulatory compliance while contributing to continuous improvement initiatives.

Skills

English fluency

Leadership skills

Customer service mindset

Education

Bachelor's degree within last 3 years

Job description

In this pivotal role, you will have the opportunity to: - Lead and support airport operational teams to deliver exceptional guest experiences and maintain seamless airport operations across all shifts - Oversee critical operational areas, ensuring compliance with safety standards and regulatory requirements whilst contributing to continuous improvement initiatives

• Collaborate with cross‑functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment - Develop your supervisory and leadership capabilities through hands‑on experience, mentoring, and exposure to best practices across Etihad's operations
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery - Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world‑class aviation standards - Embrace diverse working environments and adapt to evolving operational needs across our airport network

Job Description

Key Responsibilities

• Collaborate with cross‑functional departments to coordinate activities and resolve operational challenges in our dynamic 24/7 environment - Develop your supervisory and leadership capabilities through hands‑on experience, mentoring, and exposure to best practices across Etihad's operations
• Monitor and optimise operational efficiency, identifying opportunities to enhance processes and service delivery - Contribute to a culture of excellence and innovation, supporting Etihad's commitment to world‑class aviation standards - Embrace diverse working environments and adapt to evolving operational needs across our airport network

Qualifications

• Have a Bachelor’s degree completed in the last three years
• UAE nationals, aged 21 or older with a valid family book
• Have a completion or permanent exemption certificate from UAE National Service (for males)
• Are fluent in English (written and spoken)
• Are ready to work in a fast‑paced, 24/7 environment
• Can wear the Etihad uniform with pride
• Are open to working at airports outside the UAE

Additional Information

For Further information about the role please visit the link below:

Airport Supervisory Brochure FA 14_01

Etihad is more than the UAE’s national airline - we’re shaping the future of global aviation through the next generation of Emirati talent. From our home in Abu Dhabi, we are building meaningful career pathways that empower UAE Nationals to grow, lead and make a lasting impact across our airline. As part of our Journey 2030 ambition, we’re investing in the development of future leaders who will help define the next chapter of Etihad and the aviation industry. Join us and take your place in shaping the future.

To learn more visit www.etihad.com