Night Manager: Guest Experience Leader

applydubaijob.com; Dubai; On-site; AED 56,000 - 112,000; Full time

Job summary

ERTH is seeking an experienced Night Manager to oversee hotel operations during the night shift at its Abu Dhabi property. This role requires strong leadership, guest-handling skills, and a commitment to maintaining smooth operations and high service standards.

You will coordinate with departments, manage night-audit procedures, and ensure exceptional service while working night shifts. Previous Night Manager experience and a hospitality management background are essential.

Qualifications

• Experience as a Night Manager or similar hotel leadership role.
• Strong communication and problem-solving abilities.
• Excellent guest handling and leadership skills.
• Familiarity with hotel operations and night-audit procedures.

Responsibilities

• Oversee the night shift operations to ensure smooth hotel performance.
• Handle guest inquiries, requests, and concerns professionally.
• supervise overnight operations and coordinate with departments.
• Perform and monitor night-audit procedures.
• Maintain service quality and operational accuracy during the night shift.

Skills

Guest service

Leadership

Communication

Problem-solving

Education

Diploma or Degree in Hospitality Management

Job description

ERTH is seeking an experienced Night Manager to oversee hotel operations during the night shift at its Abu Dhabi property. This role requires strong leadership, guest-handling skills, and a commitment to maintaining smooth operations and high service standards.

You will coordinate with departments, manage night-audit procedures, and ensure exceptional service while working night shifts. Previous Night Manager experience and a hospitality management background are essential.