Multilingual Event Support Specialist (Arabic/English/French)

Tafaseel BPO; Dubai; On-site; AED 66,960 - 89,280; Part time

Job summary

Tafaseel BPO is hiring for a temporary role focused on call management and multilingual support for events. The candidates must be fluent in Arabic, English, and French to assist attendees with inquiries, registration, and accommodation.

This role requires excellent communication and problem-solving skills, along with the ability to manage multiple inquiries effectively. A Bachelor's degree and 2 years of customer service experience are essential, making this opportunity ideal for those with event management backgrounds.

Qualifications

• Fluency in Arabic, English, and French (written and spoken) is essential.
• Previous customer service or call centre experience of at least 2 years.
• Experience in event support or management is an advantage.

Responsibilities

• Answer inquiries related to event details, including location and topics.
• Assist with registration and confirm attendee registrations.
• Provide guidance on travel and accommodation options.
• Handle requests for special accommodations.
• Make reminder calls to registered attendees.
• Conduct follow-up calls to gather event feedback.

Skills

Fluency in Arabic, English, and French

Excellent communication skills

Problem-solving skills

Multitasking ability

Attention to detail

Customer-centric attitude

Cultural awareness

Technical proficiency

Education

Bachelor's degree

Tools

CRM systems

Event registration platforms

Basic office software

Job description

Tafaseel BPO is hiring for a temporary role focused on call management and multilingual support for events. The candidates must be fluent in Arabic, English, and French to assist attendees with inquiries, registration, and accommodation.

This role requires excellent communication and problem-solving skills, along with the ability to manage multiple inquiries effectively. A Bachelor's degree and 2 years of customer service experience are essential, making this opportunity ideal for those with event management backgrounds.