Customer Support (Arabic)

Malor Hire; Abu Dhabi; Remote; AED 89,000 - 123,000; Full time

Benefits offered by this job

Remote work

Job summary

Malor Hire is seeking a dedicated Arabic-speaking Customer Support Specialist to assist our Arabic-speaking customers in a fully remote position.

You will respond in Arabic and English via phone, chat, or email, resolve issues professionally, translate information between customers and internal teams, and maintain detailed records to ensure a high-quality customer experience.

Qualifications

• Fluent in Arabic and English (spoken and written).
• Customer support experience preferred.
• Strong communication and problem-solving skills.

Responsibilities

• Respond to customers in Arabic and English via phone, chat, or email.
• Resolve issues accurately and professionally.
• Translate and relay info between customers and internal teams.
• Keep detailed, accurate records of interactions.
• Support a consistently high-quality customer experience.

Skills

Arabic language

English language

Job description

We're hiring an Arabic-speaking Customer Support Specialist to serve our Arabic-speaking customers in a fully remote role.

Key Responsibilities

• Respond to customers in Arabic and English via phone, chat, or email
• Resolve issues accurately and professionally
• Translate and relay info between customers and internal teams
• Keep detailed, accurate records of interactions
• Support a consistently high-quality customer experience

Requirements

• Fluent in Arabic and English (spoken and written)
• Customer support experience preferred
• Strong communication and problem-solving skills