MSP Delivery Director, EMEA & LATAM

Hewlett Packard Enterprise; Dubai; On-site; AED 600,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Diverse environment

Work-life balance

Career development

Job summary

Hewlett Packard Enterprise seeks a Director-level leader to head the Managed Services Delivery across EMEA & LATAM. This onsite role oversees remote and local delivery, collaborating with IT Operations Centers and sales teams to ensure secure, high-quality services while driving margin and customer satisfaction.

Reporting to the VP of Managed Services Delivery, you will guide regional operations, manage cross-functional teams, and uphold ITIL standards while building influential executive

Qualifications

• Experience leading managed services delivery teams.
• Strong knowledge of HPE service offerings and managed services market.
• Excellent in English communication, both written and verbal.

Responsibilities

• Provide leadership and direction for HPE Managed Services Delivery across EMEA & LATAM.
• Ensure exceptional customer experience and delivery execution.
• Adhere to ITSM/ITIL standards and security requirements.
• Drive profitability and improve services margins across geographies.
• Develop executive relationships with top accounts and internal partners.

Skills

Leadership

Executive communication

Cost management

Global collaboration

ITSM/ITIL knowledge

Customer experience

Strategic planning

Job description

Hewlett Packard Enterprise seeks a Director-level leader to head the Managed Services Delivery across EMEA & LATAM. This onsite role oversees remote and local delivery, collaborating with IT Operations Centers and sales teams to ensure secure, high-quality services while driving margin and customer satisfaction.

Reporting to the VP of Managed Services Delivery, you will guide regional operations, manage cross-functional teams, and uphold ITIL standards while building influential executive