Regional Managed Services Delivery Leader (EMEA & LATAM)

Hewlett Packard Enterprise

Dubai

On-site

AED 600,000 - 1,000,000

Full time

10 days ago

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Benefits offered by this job

Competitive salary

Extensive social benefits

Diverse and dynamic work environment

Work-life balance

Career development

Job summary

Hewlett Packard Enterprise is seeking a strategic leader to head Managed Services Delivery across EMEA and LATAM, overseeing remote and local delivery, and ensuring ITIL-aligned operations. This on-site leadership role partners with regional teams to drive service excellence and profitable outcomes.

The role focuses on customer experience, gross margin, and collaboration with Sales, Professional Services and Support teams to deliver high-quality managed services across diverse geographies.

Qualifications

Experience with HPE Services or Managed Services.
Deep knowledge of managed services offerings and strategy.
Fluent English communication.
Ability to lead global support teams.
Proven track record of delivering services with strong margins.
Executive-level communication across organizations.

Responsibilities

Lead and direct HPE Managed Services Delivery across EMEA & LATAM.
Ensure customer experience and delivery execution.
Adhere to operational and security standards.
Collaborate with Sales, Professional Services and Support teams.
Drive profitable growth and manage costs.

Skills

Strategic leadership

Executive communication

Global team building

Cost management

Stakeholder management

ITIL/ITSM knowledge

Delivery excellence

Job description

The role focuses on customer experience, gross margin, and collaboration with Sales, Professional Services and Support teams to deliver high-quality managed services across diverse geographies.

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