Mid-Market Account Manager – Growth & Relationships (Dubai)

Coface; Dubai Emirate; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Performance-based bonus

Dubai-based office

Job summary

Coface is seeking an Account Manager to manage and grow key client relationships within the mid market portfolio. This role drives client retention, revenue growth, and customer satisfaction while aligning with Coface’s underwriting standards.

The position emphasizes proactive client engagement, market intelligence, and collaboration with underwriting, risk and commercial teams to optimize proposals and renewals.

Qualifications

• 5 to 10 years of experience in Account Management within the Insurance industry.
• Strong relationship management and negotiation skills.
• Commercial expertise with a focus on profitability and client retention.

Responsibilities

• Contribute to the design and execution of the mid market Marketing Action Plan.
• Support targeted initiatives to grow and saturate the mid market portfolio.
• Build and maintain market intelligence within the mid market segment.
• Ensure accurate reporting and updates in relevant tools.
• Maintain proactive and regular communication with clients and intermediaries.
• Develop strong, trust-based relationships with key stakeholders.
• Coordinate with internal teams for proposals and renewals.
• Promote cross-selling and added-value services across product lines.

Skills

Account management

Relationship management

Negotiation

Cross-functional coordination

Commercial focus

Customer retention

Education

Degree in Finance, Business Administration, Economics, Banking or equivalent

Tools

Contract management

Insurance processes

Job description

Coface is seeking an Account Manager to manage and grow key client relationships within the mid market portfolio. This role drives client retention, revenue growth, and customer satisfaction while aligning with Coface’s underwriting standards.

The position emphasizes proactive client engagement, market intelligence, and collaboration with underwriting, risk and commercial teams to optimize proposals and renewals.