To manage & organize all accounts related to his assigned territory in terms of mapping the territory and achieving sales target through the Standard Operating procedures.
Duties & Responsibilities & Standards of Performance:
I. Marketing Function:
- 1. Implement marketing plan set by management in coordination with supervisor by introducing new products and following up on developing and reinforcing existing ones.
- 2. Constantly do research and studies in regards to the industry to keep his knowledge updated and share updates with retailers, practitioners & colleagues by providing them with articles and studies on regular basis.
- 3. Provides necessary training for practitioners and assistants about products and their use.
- 4. Is responsible for keeping a professional image of the company by having high work ethics, superior product knowledge and solid information about products, procedures & competition and by spreading knowledge.
- 5. Handles customers’ complaints professionally after referring to sales manager.
- 6. Takes personal responsibility for answering customers’ queries knowledgeably.
- 7. Is responsible for making all efforts and queries to know about all the competitive products inside-out starting with composition, packaging, prices & offers.
II. Selling Function:
- 1. Responsible for introducing and selling the full product line equally by applying selling techniques according to SOPs.
- 2. Responsible for reaching sales targets for the assigned territory by following monthly schedule.
- 3. Responsible for completing a minimum of 15 visits per day called sales calls in terms of providing recent articles & studies, discussing updates & issues in industry and closing a sales deal.
- 4. Fully responsible for closing a sales deal in terms of taking orders, preparing quotations & offers within company price list or customer’s special treatment, agreeing on payment terms and placing orders at the customer service desk.
- 5. Refers to supervisor for special discounts or deviation from price list.
- 6. Follow up on clients payments in a professional and ethical way.
- 7. Responsible for continuously completing a sales cycle (visiting all customers and potential customers in assigned territory)
- 8. Handles trouble shooting with existing products after referring to supervisor to take proper actions.
- 9. Always follows up on existing products sold.
III. Managerial/Administrative:
- 1. Responsible for optimizing time in assigned territory while keeping cost at lowest rate.
- 2. Responsible for keeping track of any customer’s history, requests & dealing with the company by filling, updating and organizing the green files.
- 3. Prepares his monthly schedule in coordination with the supervisor.
- 4. Responsible for submitting a daily report about his daily activities & achievements.
Special Conditions for the Job:
- This is a field job where the person is supposed to be on the road at all times.
- Due to the job nature and the remote distance, the job holder must always check his emails and be connected on daily basis.
- Driving license is a must.
.Knowledge:
a.Educational Background:
A Bachelor of science degree or equivalent, a Master's is a plus.
b.Professional Background:
1-2 years of experience in the sales field.
c.Specific Knowledge:
- Good knowledge of Microsoft Office & hardware use.
- Extensive knowledge of company products.
Skills:
- V.Researching Skills.
- I.Needs to have a strong personality, able to control the situation when needed.
- II.Organized.
- IV.Needs to be able to perform under stressful situations.
- V.Needs to be eager for learning.
- VI.Needs to be able to learn new concepts and always be aware of surrounding actions.