Massage Therapist - Hotel Spa and Wellness

Accor Group; Dubai; On-site; AED 39,000 - 67,000; Full time

Benefits offered by this job

Employee hotel-rate benefits

Career mobility across international

Job summary

Accor is hiring a Massage Therapist for hotel spa and wellness in Dubai, UAE. The role involves delivering professional massage and body treatments to hotel guests and leisure club members, while maintaining high hygiene, safety, comfort, and service standards.

The ideal candidate has 2–3 years of experience in massage therapy within hospitality, and a relevant certification. The position requires eligibility to work in Dubai in a fast-paced hotel environment.

Qualifications

• Minimum 2–3 years of experience, preferably in hotel or Hospitality sector.
• Professional massage therapy or related wellness certification preferred.
• Experience delivering massage and body treatments in spa, wellness center, or hotel environment.

Responsibilities

• Provide professional massage and body conditioning treatments to hotel guests and leisure club members.
• Adapt massage techniques to individual guest requirements while staying within approved practices.
• Record treatments accurately and maintain guest service documentation.
• Prepare treatment rooms before appointments and restore them after each service.
• Maintain a relaxing, hygienic and professional treatment environment.

Skills

Massage therapy

Body conditioning

Therapeutic massage

Relaxation massage

Kneading techniques

Muscle relaxation techniques

Circulation massage

Spa guest services

Treatment room preparation

Treatment records

Massage reservations

Leisure club services

Guest consultation

Spa hygiene

Health and safety procedures

Environmental procedures

Education

Professional massage therapy certification

Job description

Massage Therapist - Hotel Spa and Wellness Job Snapshot Role: Massage Therapist - Hotel Spa and Wellness Location: Dubai, United Arab Emirates Industry: Hospitality Function: Medical Therapy-Rehab Services Experience: 2-3 years Job Type: Full-time Position Overview Massage Therapist - Hotel Spa and Wellness in Dubai, United Arab Emirates is a Hospitality opportunity for an experienced wellness professional skilled in therapeutic massage, body conditioning treatments, relaxation techniques, and personalized guest care.

Accor is hiring a Massage Therapist for Swissotel Al Ghurair and Swissotel Living Al Ghurair to provide professional treatments for hotel guests and leisure club members while maintaining high standards of hygiene, safety, comfort, and service. The position combines hands-on massage therapy with treatment preparation, wellness guidance, spa reservations, treatment records, and knowledge of leisure club facilities and memberships.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Medical Therapy-Rehab Services Salary: 3500-6000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context The Massage Therapist contributes directly to the hotel's wellness experience by delivering treatments that help guests relax, recover, and improve their overall sense of wellbeing. Each treatment requires careful attention to individual preferences, appropriate massage techniques, professional boundaries, and guest comfort. Beyond performing treatments, the therapist helps maintain the complete spa experience by preparing treatment rooms, managing supplies, recording services, explaining available treatments, and supporting reservations. Consistent service quality strengthens guest satisfaction and encourages repeat visits to the hotel’s wellness and leisure facilities.

Key Responsibilities

• Provide professional massage and body conditioning treatments to hotel guests and leisure club members.
• Apply appropriate techniques such as kneading, rubbing, and stroking to encourage relaxation, stimulate circulation, and ease muscular tension.
• Adapt massage techniques to individual guest requirements while remaining within approved treatment practices.
• Administer steam, dry heat, infrared, ultraviolet, or water-based treatments when requested and appropriate.
• Provide guests with guidance on suitable remedial or mobility exercises within the scope of the role.
• Record treatments accurately and maintain appropriate guest service documentation.
• Prepare treatment rooms before appointments and restore them promptly after each service.
• Ensure towels, oils, candles, treatment products, and other required supplies are clean, organized, and readily available.
• Maintain a relaxing, orderly, hygienic, and professional treatment environment.
• Understand massage reservations and assist with bookings for treatments and wellness packages.
• Maintain current knowledge of available massage services, treatment packages, leisure club facilities, and membership prices.
• Explain appropriate treatments and wellness options clearly to guests when assistance is requested.
• Deliver every treatment with careful attention to guest comfort, privacy, preferences, and satisfaction.
• Respond calmly and courteously to guest needs throughout the wellness experience.
• Build positive professional relationships with hotel guests, leisure club members, and colleagues.
• Coordinate with spa, leisure, front office, and other hotel teams when guest arrangements require additional assistance.
• Maintain high standards of personal presentation and hygiene throughout every shift.
• Clean and organize treatment equipment and work areas in accordance with hotel procedures.
• Follow established environmental, health, hygiene, and safety requirements.
• Use treatment products, linens, water, and other resources responsibly to support environmentally conscious hotel operations.
• Work efficiently during busy periods while maintaining treatment quality and personalized guest attention.

Ideal Profile

• Minimum 2-3 years of previous experience, preferably within the hotel or Hospitality sector.
• Professional massage therapy or related wellness certification is preferred.
• Practical experience delivering massage and body treatments in a spa, wellness center, leisure club, resort, or hotel environment.
• Sound knowledge of commonly used massage techniques and professional treatment practices.
• Strong awareness of guest privacy, personal hygiene, treatment-room cleanliness, and professional conduct.
• Able to remain attentive, calm, and courteous while responding to individual guest requirements.
• Comfortable working directly with an international guest base.
• Strong interpersonal skills and the ability to develop positive relationships with guests and colleagues.
• Able to work effectively in a fast-paced hotel and wellness environment.
• Comfortable discussing treatment options, packages, facilities, and leisure club services.
• Team-oriented approach with the flexibility to coordinate with other hotel departments.
• Must be eligible to live and work in Dubai, United Arab Emirates.

Skills Set

• Massage therapy
• Body conditioning treatments
• Therapeutic massage
• Relaxation massage
• Kneading techniques
• Muscle relaxation techniques
• Circulation massage
• Body treatments
• Heat treatments
• Steam treatments
• Water treatments
• Remedial exercise guidance
• Spa guest services
• Wellness treatments
• Treatment room preparation
• Treatment records
• Massage reservations
• Treatment package bookings
• Leisure club services
• Guest consultation
• Spa hygiene
• Personal hygiene
• Treatment supplies management
• Guest privacy
• Hotel wellness operations
• Health and safety procedures
• Environmental procedures

Why Join Us

This opportunity allows an experienced therapist to develop a hotel wellness career within a substantial upper upscale Dubai property serving both business and leisure guests. The combination of spa treatments, leisure facilities, international guests, and established service standards provides valuable experience for professionals seeking long-term growth in the Hospitality sector. Accor also provides learning opportunities through its Academies, employee hotel-rate benefits, and potential career mobility across its international portfolio. Visa costs and flights from the selected candidate 's place of origin are covered by Swissotel Al Ghurair and Swissotel Living Al Ghurair in accordance with the stated recruitment arrangements.

About the Company

Accor is an international hospitality group operating hotel brands across destinations worldwide. Swissotel Al Ghurair and Swissotel Living Al Ghurair form a 620-room-and-suite upper upscale property in Deira, Dubai, connected to Al Ghurair Shopping Centre and conveniently positioned for Dubai International Airport, Dubai World Trade Centre, and major city attractions.