Spa Attendant - Guest Services and Wellness Facilities

Accor Group; Dubai; Hybrid; AED 50,000 - 73,000; Full time

Job summary

Accor in Dubai invites a friendly Spa Attendant to support guest services and wellness facilities. You will welcome guests, guide them to appointments, assist with spa facilities, and help maintain tranquil, hygienic spaces across treatment rooms and locker areas.

Ideal candidates bring spa or hospitality experience, strong communication and organisational skills, and a calm, guest-focused demeanor. CPR/First Aid are preferred; the role offers a hybrid schedule and opportunities to contribute to

Qualifications

• Previous spa or hospitality experience is preferred.
• CPR and First Aid certifications preferred.
• Excellent communication and organisational skills.
• Strong interpersonal abilities and guest-focused mindset.
• Ability to remain calm and professional with guests.

Responsibilities

• Greet spa members and hotel guests in a professional, courteous manner.
• Assist guests with spa facilities and direct them to appointments.
• Prepare and maintain treatment rooms and spa areas.
• Ensure cleanliness and hygiene across locker rooms and facilities.
• Manage linen supplies and coordinate laundry when needed.
• Support spa operations and respond to guest inquiries.

Skills

Excellent communication

Organisational skills

Interpersonal skills

Problem-solving

Reliability

Calm demeanor

Guest service mindset

Education

CPR certification

First Aid certification

Job description

Spa Attendant - Guest Services and Wellness Facilities Job Snapshot - Role: Spa Attendant - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Hospitality & Tourism - Experience: Previous spa or hospitality experience preferred - Job Type: Full Time - Work Arrangement: Hybrid.

Position Overview

Accor is seeking a professional and guest-focused Spa Attendant to support spa operations and maintain a welcoming wellness environment at a hotel in Dubai, United Arab Emirates. This position involves assisting guests with spa facilities, preparing treatment rooms, maintaining cleanliness and hygiene standards, managing linen supplies, and ensuring that locker rooms and guest amenities are properly maintained. The successful candidate will help create a relaxing and comfortable experience for spa members and hotel guests while supporting the smooth operation of spa departments. The ideal candidate will have a friendly personality, strong organisational skills, and a commitment to maintaining high hospitality and cleanliness standards.

Job Details

• Country: United Arab Emirates
• City: Dubai
• Industry: Hospitality
• Function: Hospitality & Tourism
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: Hybrid

Key Responsibilities

• Spa Guest Services
  • Welcome spa members and hotel guests in a professional, friendly, and courteous manner.
  • Provide attentive assistance to guests throughout their spa experience.
  • Direct guests to their scheduled spa appointments and treatment areas.
  • Assist guests with the use of spa facilities, including saunas, steam rooms, and whirlpools.
  • Provide accurate information about available spa facilities and services.
  • Maintain knowledge of spa treatments to respond appropriately to guest enquiries.
  • Anticipate guest needs and provide assistance in a calm and professional manner.
  • Support a relaxing and comfortable environment for spa visitors.
• Spa Operations and Treatment Room Preparation
  • Assist with the daily operation of spa departments according to established hotel procedures.
  • Prepare treatment rooms in accordance with specified spa guidelines.
  • Ensure treatment areas are clean, organised, and ready for scheduled appointments.
  • Maintain appropriate room presentation and preparation standards.
  • Coordinate routine spa preparation activities to support efficient daily operations.
  • Follow departmental instructions and operating procedures.
  • Report operational concerns to the appropriate supervisor.
  • Support the smooth functioning of spa facilities throughout operating hours.
• Spa Cleanliness and Hygiene
  • Maintain high standards of cleanliness and sanitation throughout the spa facility.
  • Ensure treatment rooms, guest areas, and shared wellness spaces remain clean and orderly.
  • Follow established hygiene procedures and departmental cleanliness requirements.
  • Monitor the condition of spa facilities and report equipment deficiencies.
  • Help maintain a safe, comfortable, and hygienic environment for guests and colleagues.
  • Ensure spa areas are maintained in accordance with hotel presentation standards.
  • Report maintenance concerns requiring attention from the appropriate department.
• Locker Room and Guest Amenities
  • Maintain spa locker rooms in a clean, tidy, and organised condition.
  • Check guest amenities regularly and replenish supplies when required.
  • Ensure locker room facilities are properly presented and ready for guest use.
  • Monitor the availability of essential guest supplies.
  • Assist guests with general enquiries relating to locker room and spa facilities.
  • Maintain a welcoming and comfortable environment in guest changing areas.
• Linen Inventory and Laundry Coordination
  • Maintain spa linen inventory according to established departmental requirements.
  • Coordinate the scheduled movement of linen to and from the laundry.
  • Monitor linen availability to support treatment room preparation and spa operations.
  • Ensure clean linen is available for scheduled spa activities.
  • Maintain organised linen storage areas.
  • Report linen shortages or inventory concerns to the appropriate supervisor.
  • Handle spa linen carefully and follow established laundry coordination procedures.
• Departmental Standards and Teamwork
  • Follow spa departmental policies, procedures, and operating guidelines.
  • Work cooperatively with colleagues to maintain efficient spa operations.
  • Communicate guest requests and operational concerns to relevant team members.
  • Maintain professional conduct and a positive attitude throughout assigned duties.
  • Demonstrate reliability and responsibility when completing daily tasks.
  • Support consistent service standards across spa departments.
  • Assist colleagues with operational requirements when necessary.
  • Contribute to a welcoming and professional hospitality environment.

Qualifications and Experience

• Previous experience in spa operations or the hospitality industry is preferred.
• CPR certification is preferred.
• First Aid certification is preferred.
• Excellent communication skills.
• Strong organisational abilities.
• Good interpersonal skills and the ability to interact professionally with guests.
• Effective problem-solving skills.
• Responsible and reliable approach to assigned duties.
• Ability to remain calm, courteous, and attentive when responding to guest needs.
• Willingness to follow departmental procedures and maintain established service standards.

Skills and Personal Attributes

• Friendly, welcoming, and guest-oriented personality.
• Strong attention to cleanliness, hygiene, and presentation.
• Ability to maintain an organised and comfortable spa environment.
• Professional communication and guest assistance skills.
• Good time management and organisational abilities.
• Ability to identify operational concerns and communicate them appropriately.
• Dependable approach to daily responsibilities.
• Strong teamwork and interpersonal skills.
• Calm and courteous manner during guest interactions.
• Commitment to maintaining high standards of hospitality service.
• Willingness to assist with different spa operational activities.
• Attention to detail when preparing treatment rooms and replenishing guest amenities.

Life at Accor

At Accor, hospitality is a work of heart. We believe that every thoughtful gesture and welcoming interaction contributes to creating memorable experiences for guests and colleagues. As a Heartist, you will become part of a hospitality environment that values individual contributions, teamwork, and professional development. Accor encourages colleagues to develop their skills, explore career opportunities, and contribute to a culture of responsible hospitality. The group 's commitment to positive guest experiences extends to creating welcoming workplaces and supporting responsible business practices.

About Accor

Accor is a global hospitality group with more than 45 brands, approximately 5,500 hotels, 10,000 restaurants, and lifestyle destinations across its international network. Its diverse portfolio brings together hospitality brands that share a commitment to service quality, professional development, and responsible hospitality. Through its hotels and hospitality destinations, Accor provides opportunities for professionals to contribute their skills while creating positive experiences for guests and colleagues.