Spa Therapist - Body Treatments Job Snapshot
Role: Spa Therapist
Location: Dubai, United Arab Emirates
Industry: Hospitality
Function: Therapist
Experience: Minimum 1 year of professional experience as a Spa Therapist in a luxury 5-star hotel environment
Job Type: Full-time
Overview
Swissotel Al Murooj is seeking a qualified Spa Therapist in Dubai, United Arab Emirates, to deliver professional massage, body treatment, and aesthetic services while maintaining the hotel 's standards for guest care, hygiene, safety, and spa operations. The role combines hands-on treatments with guest interaction, treatment-room preparation, inventory control, operational support, and ongoing awareness of developments within the spa and aesthetics industry.
Job Details
Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Therapist
Salary: Not disclosed
Gender: No Preference
Candidate Nationality: Not specified
Job Type: Full-time
Spa Operations
- Perform massage services while maintaining guest comfort throughout each treatment.
- Deliver body treatments for which the therapist is appropriately trained and certified.
- Review appointments thoroughly and remain punctual for scheduled treatments.
- Maintain clean, neat, safe, and sanitary treatment areas and equipment.
- Ensure sufficient supplies and products are available to perform the spa 's treatments.
- Respond courteously to guest and member questions about spa facilities and services.
- Handle guest concerns confidently, professionally, and with a service-focused approach.
- Maintain awareness of current developments in body treatments and the aesthetics industry.
- Promote spa services to hotel guests and members.
- Maintain current professional spa therapy certification and licensure.
- Support other spa departments and facility operations when required.
Service and Quality Standards
- Help maintain Swissotel Al Murooj service and operational standards.
- Ensure the spa facility remains in excellent operational and cleanliness condition.
- Place guest and member safety and service at the forefront of daily activities.
- Support a positive and healthy working environment within the spa.
- Maintain professional grooming standards.
- Contribute to spa sales and treatment objectives through effective product and service communication.
- Support regular training of Spa Therapists to maintain treatment standards.
- Help ensure therapists are appropriately trained for the treatments they perform.
- Monitor spa stock requirements and support adequate product availability.
- Ensure preventive maintenance procedures are followed for spa equipment.
- Maintain established hygiene and cleaning standards.
- Follow operational checklists and established working procedures.
- Lead through positive personal interaction with guests while supporting colleagues across the spa and hotel.
Safety and Departmental Coordination
The Spa Therapist must understand relevant hotel and spa emergency procedures and maintain close working relationships across departments. The role requires adherence to departmental emergency procedures, the Safety Manual, hotel safety policies, and Standard Operating Procedures. Spa and personal treatment equipment must be maintained in a safe and sanitary condition, and the therapist should be familiar with facility operations and applicable emergency requirements.
Administrative Responsibilities
- Maintain treatment-room supply inventories.
- Attend weekly or monthly departmental communication meetings as required.
- Follow the Standard Operating Procedures Manual.
- Support accurate operational administration related to spa activities.
- Follow the property 's environmental protocols, including responsible energy and water consumption, waste reduction, sustainable purchasing practices, and required compliance activities.
Qualifications and Experience
- College graduate.
- Minimum 1 year of professional experience as a Spa Therapist within a luxury 5-star hotel environment.
- Current professional spa therapy certification and licensure.
- Demonstrated expertise in body treatments and aesthetic procedures.
- Proven experience maintaining high service standards within an upscale hospitality environment.
- Ability to remain organised, proactive, patient, and enthusiastic.
- Willingness to learn new procedures and remain current with developments in the spa industry.
- Flexibility regarding working hours.
About Swissotel Al Murooj
Swissotel Al Murooj is located in Downtown Dubai, directly opposite The Dubai Mall and the Burj Khalifa. The property is approximately a 10-minute walk from Dubai Metro and within a short drive of DIFC and the World Trade Centre, with Dubai International Airport approximately 15 minutes away.