Spa Therapist - Massage and Beauty Treatments

Accor Group; Dubai; Hybrid; AED 60,000 - 120,000; Full time

Job summary

Accor in Dubai is seeking a professional Spa Therapist to deliver massage, body and beauty treatments at a hotel, ensuring guest comfort and a relaxing spa experience. You will prepare treatment areas, adhere to hygiene standards, and provide personalised wellness services including massages, facials and nail services as required.

The ideal candidate holds a recognised Massage and Aesthetics certification, current professional licences, and demonstrates excellent interpersonal and organisational

Qualifications

• Certification from an accredited school of Massage and Aesthetics is required.
• All relevant professional licences must be current.
• CPR certification is preferred.

Responsibilities

• Massage and Body Treatments - Perform professional massage and body treatments according to established spa service standards.
• Deliver massage sessions of 30, 45, 60, 90, and 120 minutes as required.
• Maintain guest comfort and well-being throughout each treatment.
• Beauty and Aesthetic Services - Provide aesthetic treatments, including facials and nail services, as required.
• Follow established procedures to maintain hygiene and presentation standards.

Skills

Massage therapy

Communication skills

Interpersonal skills

Organisational skills

Education

Massage and Aesthetics Certification

CPR Certification

First Aid Certification

Job description

Spa Therapist - Massage and Beauty Treatments

Spa Therapist - Massage and Beauty Treatments Job Snapshot - Role: Spa Therapist - Massage and Beauty Treatments - Location: Dubai, United Arab Emirates - Industry: Hospitality - Function: Therapist - Experience: Previous experience as a Massage Therapist preferred - Job Type: Full Time - Work Arrangement: Hybrid Position Overview Accor is seeking a professional and guest-focused Spa Therapist to deliver massage, body, and beauty treatments at a hotel in Dubai, United Arab Emirates. The successful candidate will provide personalised wellness services, including massage treatments of varying durations, body therapies, facials, and nail services as required. The position involves maintaining guest comfort, preparing treatment areas, following hygiene and safety procedures, and contributing to a relaxing spa experience. The ideal candidate will hold a recognised certification in Massage and Aesthetics, possess current professional licences, and demonstrate excellent interpersonal skills, reliability, and a commitment to guest satisfaction.

Country: United Arab Emirates - City: Dubai - Industry: Hospitality - Function: Therapist - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: Hybrid

Key Responsibilities

• Massage and Body Treatments - Perform professional massage and body treatments according to established spa service standards.
• Deliver massage sessions of 30, 45, 60, 90, and 120 minutes as required.
• Maintain guest comfort and well-being throughout each treatment.
• Apply appropriate massage and body treatment techniques according to the selected service.
• Follow established treatment procedures and maintain consistent service quality.
• Prepare treatment areas and necessary equipment before scheduled appointments.
• Maintain a professional and attentive approach throughout each spa treatment.
• Ensure guests receive a comfortable and relaxing treatment experience.
• Beauty and Aesthetic Services - Provide aesthetic treatments, including facials and nail services, as required.
• Follow established procedures when performing beauty and aesthetic services.
• Maintain appropriate hygiene and presentation standards during treatments.
• Prepare and organise products, tools, and equipment for scheduled services.
• Ensure treatment areas are clean and ready for subsequent appointments.
• Maintain professional standards when handling spa products and treatment equipment.
• Support the delivery of consistent beauty and wellness services.
• Personalised Guest Experience - Welcome spa guests in a friendly, courteous, and professional manner.
• Provide individualised service by recognising and responding to guest needs and expectations.
• Maintain clear and respectful communication throughout the guest experience.
• Respond to guest enquiries and requests with patience and professionalism.
• Ensure guests feel comfortable and appropriately attended to during their treatments.
• Remain calm and courteous when handling guest concerns.
• Provide helpful information about hotel facilities when requested.
• Contribute to a welcoming spa environment that reflects Accor hospitality standards.
• Spa Operations and Team Support - Participate in daily spa operations and support other treatment activities as required.
• Maintain knowledge of available spa treatments, services, and products.
• Assist with spa retail sales and product-related guest enquiries.
• Communicate relevant treatment and operational information to spa colleagues.
• Support the smooth coordination of daily spa services.
• Follow departmental policies, procedures, and service guidelines.
• Maintain a responsible and cooperative approach to assigned duties.
• Contribute to consistent service standards throughout the spa department.
• Treatment Room Hygiene and Equipment Safety - Maintain clean, neat, and organised treatment rooms and work areas.
• Ensure spa equipment is maintained in safe working condition.
• Follow established sanitation procedures before, during, and after treatments.
• Maintain appropriate cleanliness standards for treatment tools and equipment.
• Identify and report equipment concerns to the appropriate supervisor.
• Follow departmental safety requirements and hygiene policies.
• Maintain an orderly treatment environment that supports guest comfort.
• Apply established spa cleanliness and sanitation standards consistently.
• Spa Product Knowledge and Retail Support - Maintain knowledge of spa products and their use within available treatments.
• Provide accurate product information when assisting guests.
• Participate in spa retail sales activities as required.
• Support professional presentation of products used in spa services.
• Respond to guest questions about available treatments and related products.
• Contribute to a positive guest experience through helpful and informed service.

Qualifications and Experience

• Previous experience as a Massage Therapist is preferred.
• Certification from an accredited school of Massage and Aesthetics is required.
• All relevant professional licences must be current.
• CPR certification is preferred.
• First Aid certification is preferred.
• Knowledge of professional massage and body treatment procedures.
• Ability to provide massage treatments of different durations.
• Capability to perform facial and nail services as required.
• Excellent communication and organisational skills.
• Strong interpersonal and problem-solving abilities.
• Responsible and reliable approach to professional duties.
• Ability to remain calm, attentive, and courteous when responding to guest needs.

Skills and Personal Attributes

• Strong practical massage and wellness treatment skills.
• Commitment to maintaining guest comfort throughout treatments.
• Friendly, professional, and guest-oriented personality.
• Excellent interpersonal communication skills.
• Ability to provide attentive and personalised spa services.
• Good organisational skills and attention to treatment preparation.
• Strong awareness of hygiene, sanitation, and equipment safety.
• Ability to handle guest requests professionally and courteously.
• Reliable and responsible approach to assigned responsibilities.
• Ability to maintain a clean and organised treatment environment.
• Willingness to support spa operations and participate in retail activities.
• Commitment to delivering consistent service quality.
• Calm and composed manner when working with guests.

Working at Accor At Accor, hospitality is a work of heart. Every thoughtful interaction and personalised service contributes to creating memorable experiences for guests. As a Heartist, you will become part of a hospitality environment that values professional dedication, teamwork, and individual contributions. Accor encourages colleagues to develop their skills, explore career opportunities, and contribute to a culture of responsible hospitality. Spa professionals play an important role in supporting guest relaxation, comfort, and well-being through attentive treatment services and professional care.

About Accor Accor is an international hospitality group bringing together more than 45 brands, approximately 5,500 hotels, 10,000 restaurants, and lifestyle destinations across its global network. The group operates a diverse portfolio of hospitality brands committed to memorable guest experiences, professional development, and responsible hospitality. Through its hotels and hospitality destinations, Accor provides opportunities for professionals to contribute their expertise while supporting positive experiences for guests, colleagues, and the communities they serve.