Manager, Special Projects

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 320,000 - 520,000; Full time

Job summary

Kerzner International's Atlantis Dubai invites an experienced Manager Special Projects to lead cross-functional programs across the resort portfolio. You will coordinate with consultants, contractors and internal teams to deliver projects on time, on budget and to quality standards.

You'll oversee budgeting, reporting and stakeholder communications, manage risks and drive continuous improvement while guiding a talented team through complex initiatives that shape guest experiences and operational

Qualifications

• Proven working experience as a project administrator.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Strong organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of Microsoft Office, Excel, and PowerPoint.
• Strong interpersonal skills
• Leadership abilities
• Strong customer service focus

Responsibilities

• Liaise with Consultants and Designers in developing project scopes and objectives involving all relevant stakeholders and ensuring technical feasibility.
• Act as a Client Representative in the instance of an external Project Manager and coordinate internal resources and third parties vendors for the flawless execution of projects.
• Ensure that all projects are delivered on-time within scope and within budget, with cost tracking and reporting including project cost to completion.
• Review recommendation reports submitted based on scoring and review comments from VP of Special Projects, Senior Management and Operators; obtain approvals and signatures.
• Liaise with commercial legal team to finalize LOI contracts.
• Coordinate with consultants to ensure all government-related approvals (Design/Construction NOCs, Building Permits) are in place.
• Evaluate design/construction progress and prepare detailed weekly reports; monitor progress and issue corrective actions as needed.
• Conduct site inspections with consultant team before project completion to determine snags and ensure issues are rectified before sign-off.
• Assist with admin duties, prepare reports for the Department Head, and maintain project tracking documentation.

Skills

Project administration

Client-facing communication

Written and verbal communication

Organizational skills

MS Office (Excel, PowerPoint)

Leadership abilities

Customer service focus

Tools

Microsoft Office

Excel

PowerPoint

Job description

Manager Special Projects 20860

Atlantis Dubai is part of Kerzner International and home to two extraordinary resorts the world-renowned Atlantis The Palm and the ultra-luxury Atlantis The Royal Together they represent world-class service bold innovation and unforgettable experiences brought to life With over 6 000 colleagues from 129 nationalities Atlantis Dubai operates as one team with many departments and back-of-house functions seamlessly supporting both resorts Across every role and department our shared purpose is the same to create amazing experiences and everlasting memories - not only for our guests but for our colleagues too

About The Role

Lead monitor and coordinate people and processes to ensure that projects are delivered on time and produce the desired results Coordinate with consultants contractors and specialist suppliers to ensure delivery of projects are in line with business required timelines Should have a strong background in project management budgeting and analysis Should be an excellent communicator and comfortable managing multiple tasks Must be a team player and have an aptitude for problem-solving

Key Duties and Responsibilities

Liaise with Consultants and Designers in developing project scopes and objectives involving all relevant stakeholders and ensuring technical feasibility Act as a Client Representative in the instance of an external Project Manager and coordinate internal resources and third parties vendors for the flawless execution of projects Ensure that all projects are delivered on-time within scope and within budget Manage communication with all stakeholders and update senior management with timely progress cost tracking reports including project cost to completion summary Review recommendation reports submitted based on the scoring and review comments from VP of Special Projects Senior Managements and Operators Get necessary approvals and signatures Liaise with commercial legal team to finalize LOI contracts Coordinate with the consultants ensuring that all government related approvals for the project are in place including all relevant Design and Construction NOCs and Building Permits Evaluate design and construction progress and prepare detailed reports on a weekly or other basis to be agreed Monitor progress on site report major issues to VP of Special Projects and take corrective action in conjunction with Consultants and Project Managers to minimize actual and potential delays to the construction program Conduct quality checks on works carried out to ensure that project components meet all specifications Use appropriate verification techniques to manage changes in project scope schedule and costs Create and maintain comprehensive project tracking documentation Establish and maintain relationships with third parties vendors Support the assessment and valuation of contractors, supplier payment applications and processing of payment certification in accordance with contractual terms and conditions Conduct site inspections with consultant team before project completion to determine snags and ensure any issues are rectified before sign-off Conduct site inspection on completed projects and revisit when necessary until the DLP warranty period is concluded Assist and support any administrational duties in the absence of the colleague handling administration related task or as required Administer requisition and approvals as required Knowledgeable in Opera and RAMCO systems Prepare reports and correspondence as required by the Department Head Management of Team To build and foster collaborative relationships with other departments within the organization to stay informed and abreast of new initiatives, products and services Contribute to the preparation of the department budget and monitor the financial performance of a given area versus the budget so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalized upon Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff and providing formal and informal feedback to maximize overall performance and team motivation while continuing to deploy resources effectively for growth and further strengthening the employee value proposition Ensuring strategic execution of the team priorities with responsibility for business performance and budget management while acting as an advisor for leadership team requires the ability to partner, execute and lead through influence and collaboration across the company Managing and inspiring a talented and diverse group of colleagues and helping them develop and learn as they grow their careers Human Resources Responsible for HR leadership of direct reports and their teams recruitment and selection performance management Appraisal PDP colleague development and motivation counselling disciplinary issues Maintain and enhance the open-door policy to all colleagues providing advice and guidance when needed regarding their issues or concerns and or grievances Ensure that the hotels are fully compliant with Kerzner people processes and deadlines that govern all Kerzner properties i.e. CES SAP Probation reviews etc Ensure that the administration of the performance review process in the operational departments and ensure that follow-up for all issues is done in a timely manner and results of both follow-up and the initial reviews are communicated to all relevant parties Maximize productivity and achieve optimum staffing levels to minimize additional payroll costs Talent Reviews are alive and active and the target audience know why they are so important Ensure 100 compliance with all mandatory training for departments as well as the Departmental Trainers positively encouraged Control the LTO in the operational departments in conjunction with the HR department to ensure that any areas of concern and monitored and rectified Conduct regular coaching sessions with HODs to further develop both their technical and management skills Manage the Engagement Survey process for the operational departments ensure that the follow up meetings are done and the staff members have timely feedback Conduct interviews when applicable Review manning and re-recruitment of all positions Ensure one CSR event takes place every quarter

• Proven working experience as a project administrator.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Strong organizational skills including attention to detail and multi-tasking skills.
• Strong working knowledge of but not limited to Microsoft Office, Excel, and PowerPoint
• Strong interpersonal skills
• Leadership abilities
• Strong customer service focus