Manager - People And Organisation Emirati Talent

Majid Al Futtaim; Dubai; On-site; AED 180,000 - 260,000; Full time

Benefits offered by this job

Join us!

Work in a friendly environment

Work with over 45,000 diverse and Tal-

Job summary

Majid Al Futtaim in Dubai seeks a Manager – Human Capital Operations to ensure consistent implementation of HC policies across the district. You will coordinate with Talent Acquisition and Talent Management to support sourcing, recruitment, and employee mobilization, while overseeing HC services and documentation.

You will review HC reports, contribute to manpower planning, support performance management, training, and remediation of grievances, and collaborate with Payroll to ensure accurate

Qualifications

• Diploma in Business Administration, Human Resources, or a related field; professional HR certification such as CIPD or SHRM is preferred.
• Minimum 5 years of relevant HR/HC experience, including at least 1 year within the retail sector.
• Demonstrated ability to implement and maintain compliance with Human Capital policies and procedures across assigned locations.
• Strong focus on employee support and operational effectiveness, including timely grievance resolution, regular site visits, and maintaining workforce requirements.
• Ability to produce accurate HC reports and monitor adherence to organizational policies and procedures.
• Strong time management, supervisory, problem-solving, communication, and interpersonal skills, with the ability to perform effectively under pressure.

Responsibilities

• Ensure the consistent implementation and compliance of Human Capital policies, procedures, and processes across the assigned district.
• Coordinate with Talent Acquisition and Talent Management to support internal and external sourcing, recruitment, candidate assessment, and timely employee mobilization.
• Manage and oversee employee-related HC services and documentation, ensuring employees receive appropriate support and required documents.
• Address employee grievances and workplace matters, while conducting regular store visits to monitor attendance, dress code, and policy compliance.
• Coordinate with Payroll and Benefits teams to ensure employees receive accurate remuneration and applicable benefits.
• Partner with relevant teams and external providers to identify, coordinate, and facilitate employee training and development requirements, including on-the-job training.
• Support the performance management process, including objective setting, performance monitoring, appraisal coordination, constructive feedback, and talent development for key roles.
• Review and provide HC reports and workforce insights, while contributing to manpower planning and ensuring district HC requirements are effectively communicated to Head Office.

Skills

Policy compliance

Employee relations

Stakeholder management

HR operations

Education

Diploma in Business Administration or HR

CIPD/SHRM certification preferred

Job description

Job Description:

ROLE SUMMARY

The Manager – Human Capital Operations ensures the consistent implementation of Human Capital policies and procedures across the assigned district.

ROLE PROFILE

• Ensure the consistent implementation and compliance of Human Capital policies, procedures, and processes across the assigned district.
• Coordinate with Talent Acquisition and Talent Management to support internal and external sourcing, recruitment, candidate assessment, and timely employee mobilization.
• Manage and oversee employee-related HC services and documentation, ensuring employees receive appropriate support and required documents.
• Address employee grievances and workplace matters, while conducting regular store visits to monitor attendance, dress code, and policy compliance.
• Coordinate with Payroll and Benefits teams to ensure employees receive accurate remuneration and applicable benefits.
• Partner with relevant teams and external providers to identify, coordinate, and facilitate employee training and development requirements, including on-the-job training.
• Support the performance management process, including objective setting, performance monitoring, appraisal coordination, constructive feedback, and talent development for key roles.
• Review and provide HC reports and workforce insights, while contributing to manpower planning and ensuring district HC requirements are effectively communicated to Head Office.

REQUIREMENTS

• Diploma in Business Administration, Human Resources, or a related field; professional HR certification such as CIPD or SHRM is preferred.
• Minimum 5 years of relevant HR/HC experience, including at least 1 year within the retail sector.
• Demonstrated ability to implement and maintain compliance with Human Capital policies and procedures across assigned locations.
• Strong focus on employee support and operational effectiveness, including timely grievance resolution, regular site visits, and maintaining workforce requirements.
• Ability to produce accurate and timely HC reports and monitor adherence to organizational policies and procedures.
• Strong time management, supervisory, problem-solving, communication, and interpersonal skills, with the ability to perform effectively under pressure.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Requirements: