People & Culture Operations Manager - Retail (UAE)

Majid Al Futtaim; Abu Dhabi; On-site; AED 279,000 - 446,000; Full time

Benefits offered by this job

Friendly work environment

Large diverse workforce

Leadership model guidance

Job summary

Majid Al Futtaim in Abu Dhabi is seeking a Manager – Human Capital Operations to drive consistent HC policies across the district and support store locations. You will coordinate with Talent Acquisition, Talent Management, Payroll, and Benefits to ensure timely recruitment, accurate remuneration, and compliant HR services; oversee reporting and manpower planning.

The role emphasizes employee support, policy compliance, training coordination, and performance management in a dynamic retail

Qualifications

• Diploma in Business Administration or HR; CIPD/SHRM certification preferred.
• Minimum 5 years HR/HC experience, including at least 1 year in retail.
• Demonstrated ability to implement and maintain HC policies across locations.
• Strong focus on employee support, regular site visits, and policy adherence.
• Ability to produce accurate HC reports and monitor adherence to policies.
• Strong time management, supervisory, problem-solving, communication, and interpersonal skills.

Responsibilities

• Ensure consistent implementation and compliance of HC policies across the district.
• Coordinate with Talent Acquisition and Talent Management for sourcing, recruitment, and onboarding.
• Manage HC services and documentation; provide employee support and required documents.
• Address employee grievances; conduct store visits to monitor attendance and policy compliance.
• Coordinate with Payroll and Benefits to ensure accurate remuneration and benefits.
• Partner with teams and external providers to identify and coordinate training needs, including on-the-job training.
• Support performance management: objective setting, monitoring, appraisal coordination, feedback, and talent development.
• Review HC reports and workforce insights; contribute to manpower planning; communicate HC requirements to Head Office.

Skills

HC policy compliance

Workforce reporting

Employee relations

Store/site visits

Talent coordination

Communication skills

People management

Education

Diploma in Business Administration or HR

CIPD/SHRM certification (preferred)

Job description

Majid Al Futtaim in Abu Dhabi is seeking a Manager – Human Capital Operations to drive consistent HC policies across the district and support store locations. You will coordinate with Talent Acquisition, Talent Management, Payroll, and Benefits to ensure timely recruitment, accurate remuneration, and compliant HR services; oversee reporting and manpower planning.

The role emphasizes employee support, policy compliance, training coordination, and performance management in a dynamic retail