Luxury Transportation Operations Manager

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 402,000 - 670,000; Full time

Benefits offered by this job

Salary paid in Dirhams (AED)

Healthcare package

Life insurance

Incentive programs

Generous leave policy

Job summary

Wynn Al Marjan Island seeks a Manager - Transportation Services to lead the Limousine Services team and oversee daily transportation operations for luxury guests. You will schedule, dispatch, and plan routes while maintaining Forbes Five Star standards.

You will recruit and mentor chauffeurs, manage fleet maintenance, budgets, and safety programs, ensuring seamless VIP experiences and collaboration with Concierge and Front Office teams.

Qualifications

• Bachelor’s degree or diploma in Hospitality Management, Business Administration, or related field.
• 5–7 years of experience in hotel or luxury transportation services, with at least 2 years in a managerial role.
• Strong knowledge of fleet operations, guest service standards, and transportation logistics.

Responsibilities

• Manage daily limousine and transportation operations, including scheduling, dispatching, and route planning.
• Ensure all services meet luxury hospitality standards and guest expectations.
• Oversee vehicle maintenance, cleanliness, and readiness.
• Recruit, train, and supervise chauffeurs and transportation staff.
• Conduct regular performance evaluations and coaching sessions.
• Foster a culture of professionalism, safety, and guest-centric service.
• Ensure personalized and seamless transportation for VIPs, groups, and individual guests.
• Handle special requests, complaints, and last-minute arrangements with discretion and efficiency.
• Collaborate with Concierge, Front Office, and Events teams to coordinate logistics.
• Maintain accurate records of vehicle usage, fuel consumption, and service history.
• Manage relationships with external transportation providers and leasing companies.

Skills

Leadership

Organizational skills

Communication skills

Guest service standards

Budget management

Education

Bachelor’s degree or diploma in Hospitality Management, Business Administration, or related field

Job description

Wynn Al Marjan Island seeks a Manager - Transportation Services to lead the Limousine Services team and oversee daily transportation operations for luxury guests. You will schedule, dispatch, and plan routes while maintaining Forbes Five Star standards.

You will recruit and mentor chauffeurs, manage fleet maintenance, budgets, and safety programs, ensuring seamless VIP experiences and collaboration with Concierge and Front Office teams.