Luxury Sales Coordinator – Dubai Hospitality

fourseasons; Dubai; On-site; AED 90,000 - 150,000; Full time

Benefits offered by this job

Tax-free salary

Service charge

End of service gratuity

Complimentary full board living staff"

Medical and life insurance

Paid annual leave

Paid home leave tickets

Learning & Development programs

Career opportunities and international

Free transportation to and from work

Gym and swimming pool

Job summary

Four Seasons Dubai is seeking a Sales Coordinator to support the Director of Sales and Sales Managers with a wide range of administrative tasks in a luxury hotel environment. You will handle client inquiries, process reservations, and maintain key sales systems to ensure seamless operations.

The role requires excellent communication, strong organizational skills, and the ability to multitask under pressure.

Qualifications

• Clear and professional communication in a fast-paced hospitality office
• Strong organization and attention to detail for administrative tasks
• Customer service orientation with a proactive approach
• Ability to multitask and manage multiple projects simultaneously
• Experience with CRM systems or hotel sales databases
• Familiarity with Opera and Golden Sales Catering / Delphi is a plus

Responsibilities

• Support Director of Sales and Sales Managers with administrative tasks
• Handle incoming client and hotel requests; act as primary contact when managers are unavailable
• Answer calls and respond to inquiries in line with Four Seasons standards
• Correspond with clients via email and phone about reservations and requests
• Prepare written correspondence, letters, contracts and reports using MS Word and Excel
• Maintain Golden Sales & Catering accounts and update bookings and traces
• Run weekly/monthly sales and forecast reports in a timely manner
• Ensure accurate account input and correct bookings in Salesforce
• Complete month-end documents and tracking spreadsheets
• Adhere to corporate standards and collaborate with the team and Planning Committee
• Field inquiries and distribute tasks to appropriate recipients
• Oversee projects related to sales initiatives and campaigns
• Take on additional tasks as assigned by hotel management

Skills

Communication

Organizational skills

Customer service

Multitasking

CRM familiarity

Opera knowledge

Tools

MS Word

MS Excel

Outlook

Golden Sales & Catering

Delphi

Job description

Four Seasons Dubai is seeking a Sales Coordinator to support the Director of Sales and Sales Managers with a wide range of administrative tasks in a luxury hotel environment. You will handle client inquiries, process reservations, and maintain key sales systems to ensure seamless operations.

The role requires excellent communication, strong organizational skills, and the ability to multitask under pressure.