Sales Coordinator

Four Seasons Hotels and Resorts

Dubai

On-site

AED 60,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Work Authorization

Competitive tax-free salary, service  

End of service gratuity

Complimentary full board living in a

Vibrant fitness facilities including  

Free transportation to and from work

Medical and life insurance

Paid annual leave

Paid home leave tickets

Social and sporting events

Learning & Development Programs

Career opportunities and international

Job summary

Four Seasons Dubai at Jumeirah Beach is seeking a Sales Coordinator to support the Director of Sales and Sales Managers with administrative tasks, client inquiries, contracts, and bookings using Golden Sales & Catering, Salesforce, and MS Office.

Ideal candidates have excellent communication and organizational skills, work well under pressure in a fast-paced luxury environment, and can manage multiple projects.

Qualifications

Excellent communication and organizational skills.
Able to work efficiently in a fast-paced luxury environment.
Proactive, organized and customer service-oriented.

Responsibilities

Support Director of Sales and Sales Managers with administrative tasks.
Handle inquiries from clients and hotels; primary contact when managers are out.
Prepare correspondence, contracts, and reports; maintain account records.
Maintain Golden Sales & Catering accounts and schedules.
Assist with weekly/monthly sales reports and forecasting.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service oriented

Team player

Tools

MS Word

MS Excel

PowerPoint

CRM experience

Golden Sales & Catering / Delphi

Opera

Salesforce

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Resort Dubai at Jumeirah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.

What you will do

The Sales Coordinator will support Director of Sales and Sales Managers in the office by providing assistance in all administrative tasks.
Handle incoming requests from clients and hotels, act as primary client contact when Sales Managers are out of the office
Receive and respond to incoming telephone calls in accordance with Four Seasons Standards.
Correspond via email and telephone with clients regarding inquiries, reservations and hotel requests.
Prepare accurate written correspondence including letters, contracts, reports, and e-mails using MS Word, MS Excel, Golden Sales & Catering and Outlook.
Maintain Golden Sales & Catering accounts, including traces, creating and updating bookings, and systems maintenance.
Complete all weekly/monthly reports (including, but not limited to; Forecast, Sales Reports, function room occupancy and availability reports, Accounts lists, etc) on a timely basis.
Assume responsibility to enforce corporate standards, monitor all activity in Salesforce such as: consistent account input, correct booking information, correct use of the system
Run all month end reports associated with Corporate Month End and complete the month end tracking spreadsheets.
Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and Planning Committee.
Fielding incoming inquiries and distributing to proper recipient.
Managing projects related to sales initiatives such as holiday gifts
The ability to perform other tasks or projects as assigned by hotel management.

What you bring

Excellent communication and organizational skills.
Can work efficiently and effectively in a fast paced demanding environment.
Works well under pressure, multitasking, and team player
Proactive, organized and customer service-oriented
Take prompt action to begin and accomplish assignments
Work cooperatively with managers and co-workers
Remain calm and professional while working under pressure and handle multiple projects/deadlines
Proficient computer skills (including intermediate to advanced proficiency with MS Word, Excel, PowerPoint, Internet Research, and ideally experience with CRM or other database) necessary to complete sales and marketing support tasks
Preferably knowledge of Opera and Golden Sales Catering / Delphi
Communicate effectively with clients and all levels of management
Manage and prioritize work with minimal supervision