Luxury Resort Welcome Host | Forbes Five-Star Service

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare package

Paid leave

Job summary

Wynn Al Marjan Island in Ras Al Khaimah is seeking a Front Office Greeter to join the Resort Tower Operations team. You will warmly welcome guests, escort them to the front desk, and provide essential information about the resort and services.

You will coordinate with bell staff, concierge, and front desk to ensure a seamless arrival experience, support VIP guests, and uphold Forbes Five Star standards and luxury brand guidelines throughout shifts.

Qualifications

• Hospitality or guest services experience preferred.
• Excellent communication and interpersonal skills.
• Fluency in English; additional languages a plus.
• Ability to stand for long periods and work outdoors occasionally.
• Flexible schedule including weekends, holidays, and evenings.
• Experience with Forbes Travel Guide standards preferred.

Responsibilities

• Greet guests with a warm, friendly, and professional demeanor.
• Escort guests to front desk or check-in area and assist with luggage.
• Provide information about resort amenities and services.
• Coordinate with bell staff, concierge, and front desk for seamless arrivals.
• Anticipate guest needs and offer proactive assistance.
• Support VIP and special guest arrivals with personalized attention.
• Maintain welcoming entrance and lobby area in the Resort Tower.
• Handle guest inquiries and direct them to appropriate department.
• Assist in managing guest flow during peak arrival times.
• Ensure Forbes Five Star standards are delivered.
• Uphold brand standards for a consistent luxury experience.

Skills

English fluency

Communication skills

Customer service

Professional appearance

Multitasking

Job description

Wynn Al Marjan Island in Ras Al Khaimah is seeking a Front Office Greeter to join the Resort Tower Operations team. You will warmly welcome guests, escort them to the front desk, and provide essential information about the resort and services.

You will coordinate with bell staff, concierge, and front desk to ensure a seamless arrival experience, support VIP guests, and uphold Forbes Five Star standards and luxury brand guidelines throughout shifts.