Luxury Reservations Specialist

le meridien; Abu Dhabi; Sur place; AED 56 000 - 100 000; Plein temps

Résumé du poste

Le Méridien, based at JW Marriott Marquis Dubai, seeks a Reservations Agent to support reservations for Le Méridien Al Aqah Beach Resort, Fujairah, and Al Maha in Dubai. You will handle requests by phone, fax, or mail, verify availability, explain rates and policies, and document special requests.

The role requires clear communication, a guest-first attitude, and strict confidentiality. Join a luxury hospitality team and contribute to delivering memorable experiences across our Dubai and

Qualifications

• Education: High school diploma or GED.
• No related work experience is required.
• Strong communication and guest-service skills.

Responsabilités

• Process reservation requests and changes.
• Explain policies and rates to guests.
• Input data into reservation system accurately.
• Provide warm, professional service on calls and emails.

Connaissances

Customer service

Communication

Multitasking

Problem solving

Formation

High school diploma or GED

Outils

Reservation system

Description du poste

Le Méridien, based at JW Marriott Marquis Dubai, seeks a Reservations Agent to support reservations for Le Méridien Al Aqah Beach Resort, Fujairah, and Al Maha in Dubai. You will handle requests by phone, fax, or mail, verify availability, explain rates and policies, and document special requests.

The role requires clear communication, a guest-first attitude, and strict confidentiality. Join a luxury hospitality team and contribute to delivering memorable experiences across our Dubai and