Luxury Italian Service Waiter - Fine-Dining Expert

Mandarin Oriental Hotel Group; Dubai; On-site; AED 34,000 - 55,000; Full time

Job summary

Mandarin Oriental Hotel Group is seeking a professional Waiter for the Chitarra - Italian Restaurant, based at Mandarin Oriental Downtown, Dubai. You will deliver exceptional dining experiences by taking orders, serving food and beverages, and-upholding our luxury standards.

In this role, you will need strong English communication, prior experience in high-end venues, familiarity with POS systems, and the stamina to stand and work varied shifts, including evenings and weekends, to ensure

Qualifications

• Minimum 2 years experience as a waiter/waitress.
• Experience in high-volume or luxury dining environments.
• Familiar with POS and cashiering systems.
• Excellent English verbal and written communication; Italian is a plus.
• Able to multitask and maintain service flow in a fast-paced setting.
• Able to stand for long periods and work varied shifts.

Responsibilities

• Maintain knowledge of Italian menu, ingredients, and prep methods to assist guests.
• Take and deliver food and beverage orders with attention to dietary needs.
• Provide personalized, attentive service to uphold brand standards.
• Operate POS systems and follow billing procedures accurately.
• Set and clear tables, manage multiple tables while maintaining service quality.
• Support upselling and collaborate across outlets to create memorable guest experiences.

Skills

Interpersonal skills

Multitasking

English communication

Customer service

Flexibility with shifts

Stamina

Education

High school diploma

Hospitality/Hotel/Business Management degree or diploma

Tools

POS systems

Job description

Mandarin Oriental Hotel Group is seeking a professional Waiter for the Chitarra - Italian Restaurant, based at Mandarin Oriental Downtown, Dubai. You will deliver exceptional dining experiences by taking orders, serving food and beverages, and-upholding our luxury standards.

In this role, you will need strong English communication, prior experience in high-end venues, familiarity with POS systems, and the stamina to stand and work varied shifts, including evenings and weekends, to ensure