Luxury Chinese Restaurant Waiter/ess – MO Benefits

Mandarin Oriental Group; Dubai; Presencial; AED 67.000 - 112.000; Tempo integral

Benefícios oferecidos por esta vaga

MOstay programme implemented

Learning & Development

Health benefits for staff

Duty meals

Duty transportation

Resumo da vaga

Mandarin Oriental Downtown, Dubai is seeking a Waiter/ess for our Chinese restaurant to deliver an exceptional dining experience. You will take orders, serve Guests, and ensure every aspect of service meets our standards, reporting to the RB&E Supervisor.

Role involves knowledge of Chinese menu, accurate order taking, dietary accommodations, upselling, and POS/table management. Excellent English is required; Arabic a plus. Hospitality experience in luxury settings preferred.

Qualificações

• High school qualification or equivalent preferred.
• A degree or higher national diploma in Hospitality/Hotel/Business Management is advantageous.
• Minimum 2 years’ experience as a waiter/waitress in a high-volume or luxury hotel setting.
• Strong verbal and written English; additional languages (e.g., Arabic) a plus.
• Knowledge of dining service procedures and cashiering/POS operations.
• Ability to stand for extended periods and work flexible shifts.

Responsabilidades

• Maintain knowledge of the Chinese menu, ingredients, preparation methods and pairings; assist guests with recommendations.
• Take accurate restaurant orders, relay to kitchen/bar, ensure timely delivery per guest specs.
• Address dietary needs professionally and inform management/kitchen of guest preferences/allergies.
• Provide attentive, personalized service and upsell to enhance revenue.
• Operate the POS system, process orders, and manage billing; set up/clear tables per standards.
• Create WOW moments to ensure guest satisfaction from arrival to departure.

Conhecimentos

Waiter/Waitress experience

English communication

Food & beverage service

POS systems familiarity

Formação

High School qualification

Hospitality/Hotel/Business Management degree (advantage)

Ferramentas

POS / cashiering systems

Descrição da vaga

Mandarin Oriental Downtown, Dubai is seeking a Waiter/ess for our Chinese restaurant to deliver an exceptional dining experience. You will take orders, serve Guests, and ensure every aspect of service meets our standards, reporting to the RB&E Supervisor.

Role involves knowledge of Chinese menu, accurate order taking, dietary accommodations, upselling, and POS/table management. Excellent English is required; Arabic a plus. Hospitality experience in luxury settings preferred.