Luxury Housekeeping Supervisor - Guest Experience Leader

InterContinental Hotels Group; Abu Dhabi; On-site; AED 78,000 - 123,000; Full time

Benefits offered by this job

Room discounts

Training programs

Job summary

InterContinental Residences Abu Dhabi is seeking a dedicated Housekeeping Supervisor to maintain the highest cleanliness, comfort and presentation across residences, public areas, and assigned spaces.

You will inspect guest rooms, assign duties, monitor staff performance, and ensure procedures align with hotel standards, health and safety requirements. Join a team that values guest satisfaction and professional development, with competitive salary and room discounts.

Qualifications

• Previous housekeeping supervision experience in a hotel or luxury residences.
• Knowledge of housekeeping standards, hygiene practices and safety.
• Excellent attention to detail and organisational skills.
• Ability to lead a team in a fast-paced environment and deliver guest satisfaction.

Responsibilities

• Supervise daily housekeeping operations across residences and public areas to meet high standards.
• Conduct regular inspections of guest rooms to ensure cleanliness and presentation.
• Assign duties, create work schedules, and monitor staff performance.
• Ensure cleaning procedures comply with hotel standards, health and safety guidelines.
• Coordinate with Front Office, Engineering and other departments to resolve guest requests and maintenance issues.
• Handle guest requests and concerns professionally to enhance the residential experience.
• Monitor supplies, linen, and equipment; manage stock control.
• Support training and development of housekeeping colleagues.
• Maintain accurate records and complete daily shift handover reports.

Skills

Leadership

Team management

Organisational skills

Communication skills

English proficiency

Job description

InterContinental Residences Abu Dhabi is seeking a dedicated Housekeeping Supervisor to maintain the highest cleanliness, comfort and presentation across residences, public areas, and assigned spaces.

You will inspect guest rooms, assign duties, monitor staff performance, and ensure procedures align with hotel standards, health and safety requirements. Join a team that values guest satisfaction and professional development, with competitive salary and room discounts.