Luxury Housekeeping Supervisor – Elevate Guest Experience

InterContinental Hotels Group; Dubai; On-site; AED 120,000 - 180,000; Full time

Benefits offered by this job

Uniform provided

Employee discounts

World-class training programs

Job summary

InterContinental Residences Dubai Business Bay is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensuring exceptional cleanliness, presentation, and guest comfort across guestrooms, residences and public areas.

In this hands-on role you will supervise attendants, conduct inspections, coordinate with Front Office and Engineering, and mentor the team to deliver consistent luxury service while upholding brand standards.

Qualifications

• 2–4 years in housekeeping operations.
• At least 1 year in a supervisory role.
• Experience in luxury or upscale hotels preferred.
• Knowledge of Opera or similar systems beneficial.
• GCC/Dubai experience is a plus.

Responsibilities

• Supervise housekeeping attendants and public area staff.
• Inspect guestrooms, residences, and public areas for cleanliness and presentation.
• Coordinate with Front Office and Engineering on room status and priorities.
• Respond promptly to guest requests and ensure satisfaction.
• Maintain cleanliness audits and reports.

Skills

Attention to detail

Leadership

Communication

Organised

Education

Hospitality-related qualification

Tools

Opera

Job description

InterContinental Residences Dubai Business Bay is seeking a Housekeeping Supervisor to lead daily housekeeping operations, ensuring exceptional cleanliness, presentation, and guest comfort across guestrooms, residences and public areas.

In this hands-on role you will supervise attendants, conduct inspections, coordinate with Front Office and Engineering, and mentor the team to deliver consistent luxury service while upholding brand standards.