Luxury Housekeeping Runner: Guest Services & Stores

Mandarin Oriental Hotel Group Limited; Dubai; Presencial; AED 42.000 - 64.000; Tempo integral

Benefícios oferecidos por esta vaga

Learning & Development

MOstay

Health & Colleague Wellness

Colleague Comfort and Convenience

Competitive Salary and Benefits

Resumo da vaga

Mandarin Oriental Downtown, Dubai is seeking a Housekeeping Runner to join our team. The role entails managing housekeeping stores, receiving and storing stock, and delivering guest items to rooms with the highest standards of service.

Candidates should have a senior high school diploma or equivalent, a hospitality-related diploma is a plus, and at least one year of experience in luxury hotel housekeeping. Experience in the Middle East and with HotSOS is advantageous.

Qualificações

• Senior high school diploma or equivalent is required.
• Vocational Diploma in Hospitality is an advantage.
• Minimum 1 year experience in a luxury hotel.
• At least 1 year housekeeping experience in luxury hotels.
• Middle East experience is an advantage.
• Prior experience with HotSOS is an advantage.

Responsabilidades

• Ensure all guest requests are delivered promptly with proper presentation and standards.
• Maintain a clear checklist with request details, timing, and guest feedback.
• Offer assistance to guests when requested or needed.
• Ensure all requests comply with Mandarin Oriental Downtown Dubai standards.
• Issue items from Housekeeping stores and keep stores tidy and organized per FLHSS&E standards.
• Remove soiled linens and towels from the pantry and hand over to Linen Runner or dispose via Linen Chute.

Conhecimentos

Guest service experience

Communication skills

Formação

Senior High School Diploma or equivalent

Vocational Diploma in Hospitality

Ferramentas

HotSOS

Descrição da vaga

Mandarin Oriental Downtown, Dubai is seeking a Housekeeping Runner to join our team. The role entails managing housekeeping stores, receiving and storing stock, and delivering guest items to rooms with the highest standards of service.

Candidates should have a senior high school diploma or equivalent, a hospitality-related diploma is a plus, and at least one year of experience in luxury hotel housekeeping. Experience in the Middle East and with HotSOS is advantageous.