Luxury Hotel Housekeeping Runner — Guest Services & Stores

Mandarin Oriental; Dubai; On-site; AED 45,000 - 73,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Colleague Comfort and Convenience

Competitive Salary and Benefits

Job summary

Mandarin Oriental Downtown, Dubai is seeking a Housekeeping Runner to join our team. Based in Housekeeping Stores, you will receive stock, store items properly and deliver guest requests with the highest standards.

The ideal candidate holds a Senior High School Diploma (hospitality diploma preferred) and has at least 1 year of experience in a luxury hotel. Middle East experience and knowledge of HotSOS are an advantage.

Qualifications

• Senior High School Diploma or equivalent.
• Minimum 1 year experience in a luxury hotel environment.
• Minimum 1 year housekeeping experience in luxury hotels.
• Middle East experience is an advantage.
• Prior experience with HotSOS is an advantage.

Responsibilities

• Ensure all the special guest requests are delivered in a timely manner with proper presentation and standard as demonstrated by Housekeeping supervisory colleagues during initial training
• All the guest requests are written in check list stating, from whom request received, time of receiving and what time it was given and guest feedback if guest present
• Offer assistance to guests when requested or needed
• All requests delivery should comply with Mandarin Oriental Downtown Dubai, Forbes , LQA , LRA ,LQE standards
• Issue store items from Housekeeping stores and to ensure all stores are neatly arranged and maintained according to FLHSS&E standards
• Remove all soiled linens and towels from the pantry and handover to Linen Runner or dispose it Linen Chute

Skills

Good communication skills

Education

Senior High School Diploma

Vocational Diploma in Hospitality

Tools

HotSOS

Job description

Mandarin Oriental Downtown, Dubai is seeking a Housekeeping Runner to join our team. Based in Housekeeping Stores, you will receive stock, store items properly and deliver guest requests with the highest standards.

The ideal candidate holds a Senior High School Diploma (hospitality diploma preferred) and has at least 1 year of experience in a luxury hotel. Middle East experience and knowledge of HotSOS are an advantage.