Luxury Housekeeping Coordinator - Admin & Ops Lead

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 75,000 - 105,000; Full time

Job summary

Wynn Al Marjan Island in the United Arab Emirates is seeking a Housekeeping Coordinator to join our Housekeeping team. The role supports daily operations, uses Opera/FCS1 to track room status, handles calls and follow-ups, and coordinates with Front Office.

With 2+ years admin experience in hospitality, you will maintain records, manage leaves, and ensure smooth shift handovers. We offer an attractive salary in AED, an excellent leave policy, healthcare, incentives, and other benefits, as Wynn

Qualifications

• 2+ years admin experience in hospitality, luxury preferred.
• Housekeeping experience preferred.
• Knowledge of Opera & FCS1.
• Good communication, organization, and admin skills.
• Able to work accurately in a fast-paced environment.

Responsibilities

• Prepare daily reports and updates.
• Handle calls, requests, and follow-ups.
• Use Opera/FCS1 to track room status and service requests.
• Monitor and follow up on trace reports.
• Raise and track maintenance/service requests.
• Support room assignments and system updates.
• Control master keys and devices.
• Track on-loan items.
• Coordinate with Front Office on room status and priorities.
• Manage leave records and communicate sick calls.
• Monitor room turnover and report updates.
• Handle pest complaints and missing item logs.
• Ensure proper shift handovers and office supplies.
• Provide admin support to Housekeeping leadership.
• Maintain professionalism, confidentiality, and compliance.

Skills

Communication skills

Organization

Admin skills

Tools

Opera

FCS1

Job description

Wynn Al Marjan Island in the United Arab Emirates is seeking a Housekeeping Coordinator to join our Housekeeping team. The role supports daily operations, uses Opera/FCS1 to track room status, handles calls and follow-ups, and coordinates with Front Office.

With 2+ years admin experience in hospitality, you will maintain records, manage leaves, and ensure smooth shift handovers. We offer an attractive salary in AED, an excellent leave policy, healthcare, incentives, and other benefits, as Wynn