Luxury Hotel Housekeeping Supervisor — Global Growth Path

Jumeirah; Dubai; On-site; AED 112,000 - 156,000; Full time

Benefits offered by this job

Healthcare and life insurance

Learning & Development programmes

Internal mobility

Colleague discounts

Annual leave and flights home

Incentives

Tax-free salary

Job summary

Jumeirah Madinat Jumeirah in Dubai is seeking a Supervisor – Housekeeping to lead daily housekeeping operations and uphold ultra-luxury standards across guest rooms and public areas.

You will supervise attendants, conduct inspections, coordinate with suppliers, and manage resources and key control while ensuring exceptional guest experiences and seamless collaboration with Front Office, Engineering and F&B teams.

Qualifications

• High School Diploma is required; Bachelor’s Degree in Hospitality or related field is desirable.
• Excellent communication and organizational skills are essential.
• Creative and guest-focused approach to enhance the guest experience.
• Strong ability to train, motivate, and support team members.

Responsibilities

• Supervise housekeeping attendants and ensure daily services meet hotel standards.
• Conduct regular inspections of guest rooms, corridors, public areas, and back-of-house areas for cleanliness and maintenance.
• Coordinate with suppliers and contractors, manage housekeeping resources, and record deep-cleaning activities.
• Ensure housekeeping equipment is maintained and securely distribute and control master keys.
• Handle guest complaints professionally, following SOPs and escalating when required.
• Support team training and performance evaluations while coordinating with Front Office, Engineering, and F&B.

Skills

Communication

Organizational skills

Guest focus

Team training

Education

High School Diploma

Bachelor's in Hospitality

Job description

Jumeirah Madinat Jumeirah in Dubai is seeking a Supervisor – Housekeeping to lead daily housekeeping operations and uphold ultra-luxury standards across guest rooms and public areas.

You will supervise attendants, conduct inspections, coordinate with suppliers, and manage resources and key control while ensuring exceptional guest experiences and seamless collaboration with Front Office, Engineering and F&B teams.