Luxury Hostess - Guest Experience & Front Desk

Al Zorah Beach Resort; Ajman; On-site; AED 42,000 - 66,000; Full time

Benefits offered by this job

Tax-free salary

Service charge

Medical insurance

Annual leave

Flight benefits

End-of-service gratuity

Accommodation

Transportation

Employee meals

Career development

Team environment

Job summary

Al Zorah Beach Resort in Ajman, United Arab Emirates, invites applications for a Host/Receptionist role as we prepare for the grand opening of Four Seasons Resort Ajman at Al Zorah. This position focuses on creating a memorable first impression and guiding guests from arrival to departure with thoughtful service.

The ideal candidate demonstrates genuine hospitality, excellent English communication, and a professional appearance.

Qualifications

• Previous experience in hostess or front-of-house in luxury hospitality.
• Excellent verbal communication and interpersonal skills.
• Fluency in English required; additional languages are a plus.
• Professional appearance and enthusiastic hospitality.
• Strong organisational skills for reservations and guest flow.
• Familiarity with reservation systems is an advantage.

Responsibilities

• Welcome guests warmly and professionally, creating a positive first impression.
• Manage restaurant reservations, seating arrangements and table availability to ensure a smooth flow of service.
• Escort guests to their tables and provide a thoughtful introduction to the dining experience.
• Recognise returning guests and maintain accurate records of preferences and special occasions.
• Respond to telephone enquiries, reservation requests and guest messages promptly and professionally.
• Coordinate closely with the service team to manage seating priorities, waiting times and special requests.
• Communicate guest preferences, dietary requirements and celebrations to the relevant team members.
• Handle guest enquiries and concerns with discretion, escalating matters when appropriate.
• Maintain a welcoming, organised and presentable reception area.
• Support the Food & Beverage team in delivering consistent luxury service standards.

Skills

Guest relations

Communication skills

English fluency

Professional appearance

Organizational skills

Hospitality experience

Job description

Al Zorah Beach Resort in Ajman, United Arab Emirates, invites applications for a Host/Receptionist role as we prepare for the grand opening of Four Seasons Resort Ajman at Al Zorah. This position focuses on creating a memorable first impression and guiding guests from arrival to departure with thoughtful service.

The ideal candidate demonstrates genuine hospitality, excellent English communication, and a professional appearance.