Luxury Host & Guest Concierge — Five-Star Dining

Hilton Worldwide Holdings Inc.; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

Waldorf Astoria Dubai International Financial Centre seeks a courteous Host/Hostess to welcome guests, guide seating, and coordinate with the Food & Drinks team to deliver an exceptional dining experience in a luxury setting.

You will maintain impeccable grooming, manage reservations, and communicate guest preferences to the team to ensure seamless service and memorable moments for every guest.

Qualifications

• Previous experience in a similar role or in Food and Beverage department.
• Positive attitude and excellent grooming standards.
• Excellent communication skills (oral and written).
• Commitment to delivering high levels of customer service.
• Ability to work on your own or in teams.

Responsibilities

• Extend a warm and genuine welcome to all guests arriving at the outlet.
• Escort guests to their tables and present menus in a professional and engaging manner.
• Maintain comprehensive knowledge of menu offerings, promotions, and restaurant facilities.
• Manage guest enquiries and requests in a friendly, timely, and professional manner.
• Follow established reporting procedures and communicate operational concerns promptly.

Skills

Guest service

Communication skills

Teamwork

Flexibility

Cash handling

Hygiene knowledge

Job description

Waldorf Astoria Dubai International Financial Centre seeks a courteous Host/Hostess to welcome guests, guide seating, and coordinate with the Food & Drinks team to deliver an exceptional dining experience in a luxury setting.

You will maintain impeccable grooming, manage reservations, and communicate guest preferences to the team to ensure seamless service and memorable moments for every guest.